Johany Trespalacios

Ok the dealer Service in my opinion failed me About my tires , nobody Never told me that probably I will need alignment Because my tires was having premature problems or damages Due alignment So with just tires , nobody Never told me that probably I will need alignment Because my tires was having premature problems or damages Due alignment So with just 22000 miles I'm needing new tires But to claim continental,johany tres palacios told me I can't claim Cause I'm never did alignment tires Against how I will know if the mechanic, never make any recommendations Awful ?? because every body. Clean his hands and I paid the consequences Service is terrible And other think nobody answer my request about or try together Resolve this matter More

by Barbara-fundora Verified Customer Verified Customer

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Johany has often been a great help with my car , both in finding the problem and getting it repaired.. finding the problem and getting it repaired.. More

by DNORTHCU Verified Customer Verified Customer

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Exceptional service. Friendly and knowledgeable advisor. Clean and organized! Highly recommended. Fast and prompt response and service. Friendly and knowledgeable advisor. Clean and organized! Highly recommended. Fast and prompt response and service. More

by GARCIASTAMPA Verified Customer Verified Customer

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This dealership always keeps me aware of the status of my service with an estimated time for completion. They send me reminders to ensure I stay on top of my vehicle maintenance. The staff is always pleasa service with an estimated time for completion. They send me reminders to ensure I stay on top of my vehicle maintenance. The staff is always pleasant. More

by PFRANCI1 Verified Customer Verified Customer

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Elder Ford has been great. I have been a customer of them for over ten years and I will never change it for any other dealer. I have been a customer of them for over ten years and I will never change it for any other dealer. More

by Leo Verified Customer Verified Customer

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Service is good prices not so much, $100 for an air filter is ridiculous but the service advisors are excellent filter is ridiculous but the service advisors are excellent More

by DAVID_POGO1 Verified Customer Verified Customer

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He went out of his way to make sure everything was ok . My son was at school .. we flew back to Wisconsin and he handled everything. Very professional. My son was at school .. we flew back to Wisconsin and he handled everything. Very professional. More

by Johnwlutz10 Verified Customer Verified Customer

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They were prompt and great service. I like the video sent to me show me the problems that I had and I’ll be going back. I like the video sent to me show me the problems that I had and I’ll be going back. More

by kwms1994 Verified Customer Verified Customer

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We had our car serviced with Johanny Trespalacios, he is the best always makes sure we are taken care of. the best always makes sure we are taken care of. More

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Car is usually ready when promised. Repair is usually done right the first time and problem diagnosed correctly. Love that I can be picked up when repairs are completed and I don't have Repair is usually done right the first time and problem diagnosed correctly. Love that I can be picked up when repairs are completed and I don't have a ride. More

by jppaulding Verified Customer Verified Customer

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