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Joey Ryan
Joey Ryan at Jim Norton Toyota Tulsa

Joey Ryan | Page 4

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Joey Ryan

March 28, 2024

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Employee Rating

Great customer service, I was there for an oil change and the servers department took care of me immediately got me in and out within 45 minutes. Perfect. More

by johngarrett87
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Earnie Plumbtree

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Mar 28, 2024

Jim Norton Toyota Tulsa responded

Thanks for your perfect review John! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 26, 2024

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I appreciate your promptness in check in, your courtesy and quick oil change and tire rotation. But you end the experience with a "free car wash" that leaves your car totally dripping with water all over More

by lindaktoppins
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Recommend Dealer
Yes
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Mar 28, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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The greeted me upon arrival and advised me of the process and kept me updated on when my car would be ready. More

by pabanzhof
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Recommend Dealer
Yes
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Mar 26, 2024

Jim Norton Toyota Tulsa responded

Thanks for the kudos! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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Great service. Too many kids running the drive bay. Will continue doing business with JN. More

by RBMGHAVAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes

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Mar 26, 2024

Jim Norton Toyota Tulsa responded

Thank you for the feedback and we are happy to hear you received great service! We appreciate hearing all comments so we can provide the best service to our customers. We do ensure all of our service team members are fully trained and ready to provide exceptional customer service. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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Friendly and on time with a pleasant environment to wait on your vehicle. No complaints! More

by saldridge0509
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Recommend Dealer
Yes
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Mar 26, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

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Great service in a timely manner. My only criticism is that they did not wash my car even though that was on the invoice as though it was done. More

by retrose15
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Recommend Dealer
Yes
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Mar 21, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

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Everything was fast and efficient, from check in to service to check out. Large and comfortable waiting area. Appreciate the video review of the vehicle by the technician. More

by COOKJRED
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Recommend Dealer
Yes
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Mar 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 14, 2024

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It was a good experience, it was a great experience, it was a good experience More

by STEVE.NICKLAS1
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Recommend Dealer
Yes
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Mar 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for putting your trust in Jim Norton Toyota, Steve! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Courtney, Jim Norton Auto Group

March 14, 2024

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The dealership is definitely people friendly! Their customer service is top notch, warm and welcoming! More

by LEONSKILLENS
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Recommend Dealer
Yes
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Mar 14, 2024

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team, Leon! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Courtney, Jim Norton Auto Group

March 13, 2024

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Employee Rating

Windshield got scratched but I talked to the managers, they dealt with it and made it right by me quickly. More

by JACKSON.HUNTER042097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earnie Plumbtree

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Mar 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation and we appreciate you giving us the chance to make things right. Feel free to let us know if you have any further concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

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