Joel Owens | Page 38

Do NOT waste time going anywhere else! This dealership gave me exactly what i wanted no beating around the bush no wasting my time on sales that didnt suit me! I spoke they listened next th This dealership gave me exactly what i wanted no beating around the bush no wasting my time on sales that didnt suit me! I spoke they listened next thing i know the car i invision was pulled up right to the door! Awesome place and awesome people who helped me! More

Report | Print

Amazing Customer Service I was really blessed to come across Cole by accident at VW. He made sure I got everything in the car that I wanted and answered every single question I was really blessed to come across Cole by accident at VW. He made sure I got everything in the car that I wanted and answered every single question I had. He made it really easy and convenient for me especially having my 2 little ones with me!! He was very patient and very nice!! Not only was Cole the best, there was also Shane and Joel that were great as well!! Just an overall awesome experience, definitely one I will never forget!! I would recommend them to any and everyone!! More

Report | Print

Satisfied Car Buyer Arrived at the dealership early this morning while the salesmen were attending a meeting. The manager, John Luciano, came out and greeted us and immed Arrived at the dealership early this morning while the salesmen were attending a meeting. The manager, John Luciano, came out and greeted us and immediately afterwards David Ortiz was by our side, ready to help us. There was no sales pressure and everyone we met was extremely helpful and extra friendly. Mr. Ortiz made this car buying experience very pleasant and we left there fully satisfied. We drove away from there in a 2019 Volkswagen Jetta along with a BIG happy smile. More

Report | Print

By far my favorite dealership !!! This has been the best car experience we have ever had. From the sales manager, sales guy, and the finance guy! We loved the experience and will defin This has been the best car experience we have ever had. From the sales manager, sales guy, and the finance guy! We loved the experience and will definitely be recommending this place to others. More

Report | Print

Patient and Helpful The Street VW team were exceptionally patient and helpful as I wrestled with which car to purchase over the course of several days. Ultimately, I got The Street VW team were exceptionally patient and helpful as I wrestled with which car to purchase over the course of several days. Ultimately, I got the exact car I wanted and couldn't happier with the service I recieved. More

Report | Print

Awesome!! Did an amazing job helping me get back into the vehicle I wanted...great customer service! Takes the time to help you get exactly what you want! Highl Did an amazing job helping me get back into the vehicle I wanted...great customer service! Takes the time to help you get exactly what you want! Highly recommend! More

Report | Print

Excellent Car Knowledge Cole is a HUGE car enthusiast! His knowledge of all the cars and their features was excellent. He is very excited when describing all the features t Cole is a HUGE car enthusiast! His knowledge of all the cars and their features was excellent. He is very excited when describing all the features that the car has to offer. He was great to work with on my many trips to the dealer before deciding exactly what I wanted to purchase. Once I decided, he was excellent to work with on all the details to close the deal. More

Report | Print

Great service Great customer service David Ortiz is the best he has worked with us before we will continue to go see him for our furure needs we highly recommend Da Great customer service David Ortiz is the best he has worked with us before we will continue to go see him for our furure needs we highly recommend David Ortiz More

Report | Print

Best car buying experience I’ve ever had!!! Let me start by telling you that I’ve bought over 10 vehicles over the last 10 years. I’ve never had an experience like this one. Upon arrival I was a Let me start by telling you that I’ve bought over 10 vehicles over the last 10 years. I’ve never had an experience like this one. Upon arrival I was able to browse at cars briefly without being bombarded. Once my husband and I were approached by Cole Ornelas we still not pressured at any point. He was able to answer all our questions and if he didn’t know something he would look it up. There’s a lot of new technology on these vehicles from model to model and different makes. So I wouldn’t expect the sales team to know every single detail but I appreciate when they don’t just guess or assume or tell me they will find out and never get back with me unless I ask. Cole helped us find the perfect car for our family within our budget. We did not purchase the vehicle the same day, instead of being pressured into a new vehicle we were allowed time to think about our decision. We also had our 2 year old son with us, all the staff was outgoing, friendly, engaging with us. They brought out toys for my son to play with and power VW kids vehicles that my son absolutely had a blast playing with! Sean did an outstanding job explaining lease options vs purschuase options and was more than fair with negotiating our vehicle. When my son and I came back the next day to purchase/lease the vehicle the staff was once again fantastic and most importantly engaging with my son so that I could complete paperwork. They offered drinks (water, soda, coffee) and snacks for anyone visiting the dealership. Noel completed financing paperwork with me, he was friendly and extremely patient with me and my 100 questions. They have a special area to deliver your vehicle to you, where Sterling Adams went over every single detail of the vehicle with me. I have NEVER had anyone do that in all the vehicles I’ve ever bought! I can’t tell you how many times I discover how something works after I’ve owned he vehicle for a bit and better yet how many times I probably never used a feature because I didn’t know about it. The staff was very accommodating for me and my family. They offered to arrange paperwork with my husband in a place more convenient for him since he works 12 hours every single day. I am not from the Amarillo area but I can promise you I will definitely be back! More

Report | Print

Extremely Satisfied We made the long trip from Lubbock to Amarillo in search of a better dealership experience and were amazed at the professionalism at Street Volkswagen We made the long trip from Lubbock to Amarillo in search of a better dealership experience and were amazed at the professionalism at Street Volkswagen. The transaction went smoothly, with all of our questions answered. Cole was friendly, helpful, and worked with us to find a workable deal. Joel walked us through the financing and warranty options and also kept us entertained! The facility was bright, modern, and clean—a superb car-buying experience. We will continue to bring our business to Street! More

Report | Print