Joel Owens | Page 29

From start to finish this was the BEST car buying experience I have ever had! Joel L. Was our salesperson, and he was amazing. I test drove a 2021 Atlas about 3 weeks before purchasing, and Joel was experience I have ever had! Joel L. Was our salesperson, and he was amazing. I test drove a 2021 Atlas about 3 weeks before purchasing, and Joel was open to me texting him questions. I even 100% negotiated the deal through text messages. In total we probably spent less than 2 hours at the dealership, which as a busy mom that means the WORLD to me. Joel O. handled our financing, and he too went above and beyond for us. Although we were satisfied with the sales price, and we were comfortable with the monthly payments, we were surprised when Joel was able to work an extra warranty into our deal while also making our monthly payments almost $200 less than we were expecting. That is customer service. Shane was amazing too, and even though I spent less than 2 hours at the dealership over the course of 3 weeks, he was able to call me by name and checked on us often. Finally, Owen who wasn’t even our salesman was kind and accommodating. We were waiting for our salesman while he finished up with another client. Owen walked by and asked if we would like some water or if he could get us anything. We had our four children with us, and they were thirsty so we took him up on the offer of water. When I came back two days later to finish everything up with our purchase, Owen recognized me and spoke to me. Let me tell you that kind of service goes a LONG way. Finally let me say, I have purchased cars from many dealerships through the years, and I have never experienced a dealership with happier employees. Everyone seemed to be LOVING what they do. It also impressed me how many of them drive VWs personally. Street VW is doing something right for sure. More

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Best Salesman Ever Jerry was absolutely incredible. He was so friendly and helpful. His honesty and helpfulness was so appreciated. I don't have much experience buying Jerry was absolutely incredible. He was so friendly and helpful. His honesty and helpfulness was so appreciated. I don't have much experience buying cars so he talked me through the process and made sure that I understood everything that was going on. He was very professional and I trusted his guidance immediately. He has called me several times to check on me and to make sure that I am doing OK. He has encouraged me to call him with any questions or concerns that I might have. I couldn't have asked for a better salesman and I know that he's there for me. I will definitely be making referrals to him!!!! More

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David made my experience seamless and very comfortable. He worked diligently and did everything he could to put me in the Atlas I wanted for the price range I wanted my payments. Such a great experience wi He worked diligently and did everything he could to put me in the Atlas I wanted for the price range I wanted my payments. Such a great experience with David!! More

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From the time you walk in the door, you are made to feel part of the VW family. Sammy helped me find the car that met my needs and then let me explore the car on my own. He was available to answer any quest part of the VW family. Sammy helped me find the car that met my needs and then let me explore the car on my own. He was available to answer any question I had. This was truly the easiest and best experience of car buying!! More

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Josh did a great job! His knowledge was appreciated and very helpful when it came to picking a model for our vehicle. He definitely knew his vehicles. very helpful when it came to picking a model for our vehicle. He definitely knew his vehicles. More

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2020 Volkswagen Golf Purchase Joel Leimer was the person that sold me my new vehicle. He made me feel at home, comfortable, valued and like a part of the dealership family. I was t Joel Leimer was the person that sold me my new vehicle. He made me feel at home, comfortable, valued and like a part of the dealership family. I was thoroughly impressed with how well that I was treated. More

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A Plesant Car Buying Experience Enjoyed working with Jerry Ripley. He was professional, courteous, personable and a pleasure to work with. He was very patient and answered all of m Enjoyed working with Jerry Ripley. He was professional, courteous, personable and a pleasure to work with. He was very patient and answered all of my questions. I appreciated his time. Joel Owens explained the Financial options. He also was very professional & courteous. Ashley Parks gave me instructions on how everything worked on car, she was very sweet & kind. I appreciated her patience. More

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Street Volkswagen in Amarillo, Texas made purchasing a vehicle 9 hours away from Houston, Texas a great and seamless experience throughout. Shane Giese provided a 1st class experience and facilitated eve vehicle 9 hours away from Houston, Texas a great and seamless experience throughout. Shane Giese provided a 1st class experience and facilitated every step along the way. Street Volkswagen carried enough inventory to choose from which is the main reason we first made a phone call to Street VW Amarillo. Shane Giese provided a simple price unlike many other major market dealers in the Texas region. Shane Giese was highly involved throughout the entire process including transport driver and after we took delivery making sure we got a full introduction of the vehicle with their delivery expert. The delivery expert provided a full introduction of the vehicle and went over the complete VW Technology Package over a FaceTime call and answered all of our questions along the way. Anyone In or Out of State looking for a Volkswagen won’t be disappointed calling Street VW first. -John Woodward Houston, Tx More

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Excellent service all around. The process of buying the car was made very easy. Was in and out of the dealership in a record time. car was made very easy. Was in and out of the dealership in a record time. More

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Full and complete customer service I bought my Passat, my first VW, from Rob last sept. He is a wealth of information on VW products and answered all of my questions. The car is a dream I bought my Passat, my first VW, from Rob last sept. He is a wealth of information on VW products and answered all of my questions. The car is a dream to drive. Rob went above and beyond in helping get my new car home. I could not have had a better experience from a more trusted salesman! I will buy from Rob and Street VW again!! Thanks so much, Mark More

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