Joel Mironov | Page 41

Dishonest Among many other issues, I was sold a "ding protection plan" back when I purchased my 2015 RR. At that time, I was specifically told that EVERYTHING Among many other issues, I was sold a "ding protection plan" back when I purchased my 2015 RR. At that time, I was specifically told that EVERYTHING was covered, because I opted for the "premium plan". I asked thorough questions, knowing that often times these insurance plans try to put in loopholes that allow them NOT to cover certain damage. I had even specifically asked about coverage on the mirror casings, since I know those get dented/scratched more often - and, in fact, it had happened to me on a previous car. I was told that 'YES', while the mirror itself wouldn't be covered, the casing would... Throughout the "sale" of this $900 plan, I was told emphatically by the Finance person that ANY and ALL "dings" would be covered if I opted for the premium plan. The one page contract I signed and received was terse, but covered all of the essentials. Lo and behold, I called the other day to file a claim for a small scratch on the casing of a side mirror. Well, the company tells me that the mirror casing is NOT covered. And with the absolute worst, most rehearsed explanation, I was told, "Be sure you read all of the exclusions in page 2 and 3 of your contract". Of course, there IS no page 2 and 3. The contract I have is ONE page and doesn't say "1 of 3" on it... I was told that the dealership would have the other pages... Clearly, this is a very common tactic of theirs - it's reprehensible, and I'm certain they've made tons of money from this scam to their customers. Any reasonable person on this earth can see what they're doing here.... I called AND wrote the dealership - and they have not responded at all. These mysterious extra "pages" of the contract will probably magically appear once I push to see them -- and they'll claim that they gave them to me and explained everything back when I purchased the car. Fortunately, another Land Rover dealership heard this story and is going to work with me to fix it. They admitted that the Princeton dealership is known to do stuff like this all the time.... Sadly, I'm pretty certain all of these reviews are either fake, or "edited" -- so I doubt my rant here will do anything, and perhaps not even be "approved" and seen by the public. More

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Great Dealership and Service Only dealer to buy and service your Land Rover . Top notch services and understanding of customers needs. Would recommend this dealership to anyone wa Only dealer to buy and service your Land Rover . Top notch services and understanding of customers needs. Would recommend this dealership to anyone wanting a great car and great service. More

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Great experience Happy with service, friendliness and our sales woman. Very accommodating. First time owning a landrover, but the LR4 is amazing. They have called to m Happy with service, friendliness and our sales woman. Very accommodating. First time owning a landrover, but the LR4 is amazing. They have called to make sure the new vehicle is going well More

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Made buying easy, with excellent service and total honesty. Great team there, very attentive and detail oriented, plus nice. Jorge did a great job guiding me through the entire process from end to end. Class ac Great team there, very attentive and detail oriented, plus nice. Jorge did a great job guiding me through the entire process from end to end. Class act. More

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Great Experience and the Best Place to Buy a Vehicle I recently purchased 2 vehicles at the same time and worked with Jorge and Joel. The experience I had working with Princeton Land Rover is second to I recently purchased 2 vehicles at the same time and worked with Jorge and Joel. The experience I had working with Princeton Land Rover is second to none. I have purchased quite a bit of vehicles in my life and this was by far the best experience and the third time I have purchased a vehicle from this dealership. Jorge worked with me to find the vehicle I wanted and was diligent and timely in searching out the perfect vehicle. More

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Amazing experience, can't wait to purchase again from Joel After visiting many other dealerships in NJ (Land Rover, BMW, Mercedes, Jeep, etc) in search of a new vehicle, I was surprised at how friendly and hon After visiting many other dealerships in NJ (Land Rover, BMW, Mercedes, Jeep, etc) in search of a new vehicle, I was surprised at how friendly and honest everyone at Land Rover Princeton was. Joel took his time to orient me with the Range Rover Sport and let me take a very long test drive without any sales push at all. After finalizing all the paper work, Joel took me out to my new car and made sure I knew all the features and was extremely knowledgeable about everything and made sure I had his cell so I could call/text if I have more questions on anything. I was dreading the car buying experience (after having met many pushy sales people or others who simply didn't know the cars they were selling), but Joel and Princeton Land Rover made it calm, friendly, and very relaxing. More

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Superior Service I just completed the purchase of my third vehicle from Jeorge Figueroa and the staff at Landrover Princeton, Joel and Mike. The process was excellent, I just completed the purchase of my third vehicle from Jeorge Figueroa and the staff at Landrover Princeton, Joel and Mike. The process was excellent, no stress or pressure; my questions were timely answered, phone calls returned and best of all the pricing was very fair and competitive. I virtually conducted the purchase through phone/ email. Over the past 15 years it has been a pleasure doing business with George and staff; I recommend doing business with Princeton Landrover! More

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Joel Listens And Delivers Exactly What Customer Wants I was looking for a Black/Black Discovery Sport HSE. Princeton Land Rover had virtually the exact car except the interior color was Almond. Joel ans I was looking for a Black/Black Discovery Sport HSE. Princeton Land Rover had virtually the exact car except the interior color was Almond. Joel answered all my questions about the Discovery Sport, took me on a test drive, and then promised to find a car with my preferred interior and options. They were able to grab it from another dealer and I got exactly what I was looking for at a price and trade-in value that met my best expectations. And they did it quickly. On delivery everything, including my trade-in, was handled smoothly and all my questions about the vehicle's technology and service needs were answered. Totally professional sales service! More

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fantastic experience! This was a great overall purchasing experience from beginning to end. The staff at Land Rover Princeton promised and they delivered! Highly, hig This was a great overall purchasing experience from beginning to end. The staff at Land Rover Princeton promised and they delivered! Highly, highly, highly recommended. More

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CPO Evoque Purchase It was a great car buying experience. As a male in my mid-20's it's often that nice dealers right you off because it looks like you're just there to t It was a great car buying experience. As a male in my mid-20's it's often that nice dealers right you off because it looks like you're just there to test drive a vehicle and go home. From start to finish I felt like a valued customer and was assisted by the entire staff until I walked off the lot with a new car. More

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