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Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 14

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
140 Reviews
4.8

140 Reviews

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140 Reviews of Joel Casper

September 10, 2021

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Employee Rating

Everything was very professional and they answered all my calls. If I didn’t get them they called me back!! Thumbs up!!! Awesome job !!!! Joel Casper is the best!!! More

by Tanyainka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 10, 2021

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

August 26, 2021

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Employee Rating

Service was excellent from the person who to my call and was so knowledgeable . Once I arrived they checked my tires immediately to check out it was great! J. Casper is a great service advisor and why I’m u More

by Susanschafer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 27, 2021

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joel and our team, and we look forward to working with you again. Arik Florczak Service Director

August 24, 2021

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Employee Rating

We were taken care of promptly. Joel Casper took very good care of us. Making sure we were taken care of promptly. Very pleased with all phases . More

by zhill30
Customer Service
Friendliness
Recommend Dealer
Yes
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Aug 24, 2021

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Joel and the team were able to help, and we hope to see you again! Arik Florczak Service Director

August 20, 2021

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Employee Rating

As usual these folks always provide great service in a timely manner. Happy customer as usual here! More

by Thebluesteyesntx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 23, 2021

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

August 03, 2021

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Employee Rating

I told my car in without an appointment for an oil change and check up. I was in and out in under 45 minutes. Awesome job. More

by dcherry4748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 03, 2021

Pat Lobb Toyota of McKinney responded

It's great to hear that our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

August 03, 2021

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Employee Rating

Every is super nice and family friendly. It has surpassed a normal dealership where you service you're vehicle and leave. The advisors and other staff can and will become life long friends. More

by Bunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arik Florczak, David Jurs, John Cole, Agrin Neani, Robert McMillan, Tammy Mitchell, Cannon Campbell , Dylan Bacon, Easy Newsome

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Aug 03, 2021

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

July 29, 2021

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Employee Rating

Best place to get Service done top-notch employees!!! Thank You Joel they really fix me up with my Wife’s Honda CRV did the alignment check everything and now she runs good thank you!! More

by anthonynaputi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cannon Campbell , Kawa Yahia

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Jul 29, 2021

Pat Lobb Toyota of McKinney responded

Thank you for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We're glad to hear that Joel was able to help. We appreciate your business and hope to see you again soon, Anthony. Arik Florczak Service Director

July 12, 2021

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Employee Rating

Excellent customer service, service advisor kept me up to date. Service was quick, no issues with reservation. Highly recommend Cannon Campbell. Would recommend to others. More

by hw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cannon Campbell

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Jul 12, 2021

Pat Lobb Toyota of McKinney responded

It's great to hear that Cannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 27, 2021

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Employee Rating

Service was excellent! My truck was in and out quickly and all handled professionally. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 28, 2021

Pat Lobb Toyota of McKinney responded

Heather, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

June 16, 2021

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Employee Rating

Joel Casper is an excellent service advisor. Would Joel Casper is an excellent service advisor. Would highly recommend taking your car to him for service. They also have a spacious longe area with se More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 16, 2021

Pat Lobb Toyota of McKinney responded

Thank you, Richard, for the kind words for Joel in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

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