Joe Wachner

Great service! Minimal wait time. Communication throughout the time my vehicle was there. 10/10 highly recommend Minimal wait time. Communication throughout the time my vehicle was there. 10/10 highly recommend More

by Gina23701 Verified Customer Verified Customer

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We have two 2019 Hyundai Tucsons. We had oil consumption and engine issues with both vehicles. Joe Wachner listened to our concerns, verified our vehicles were eligible for engine rep We had oil consumption and engine issues with both vehicles. Joe Wachner listened to our concerns, verified our vehicles were eligible for engine replacements under the extended warranty, and guided us through the process of having the engine replaced in both vehicles. Changing out an engine is a huge job and issues related to the removal and installation do happen. With our first vehicle, there was a relatively minor related issue and Mr.Wachner made sure to have it addressed and fixed quickly. With the second vehicle, there were a couple other related issues. Joe has been very helpful and earnest in working to address these issues and is in the process of making sure the vehicle performs as designed before the engine replacement. We currently have the Tucson in the shop now having the items addressed. Grace has been very nice and communicates with us via text. We are hoping to get this vehicle back soon and put these engine replacements behind us and use Southern Hyundai for all of our future maintenance on these vehicles. More

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Helpful and understanding of the issue. Quick and easy to schedule service. Repair was fast and pick up easy. Quick and easy to schedule service. Repair was fast and pick up easy. More

by MEAN23T Verified Customer Verified Customer

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The dealership treats me with respect with a professional attitude. Gracie had went into the system to make sure I didn't require any other additional services. attitude. Gracie had went into the system to make sure I didn't require any other additional services. More

by JazzyJ07 Verified Customer Verified Customer

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The staff and service were not outstanding and I would highly recommend anyone to receive service from this establishment. highly recommend anyone to receive service from this establishment. More

by JUSTINLCROSS93 Verified Customer Verified Customer

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Excellent customer service happens here! Making my appointment was very easy and transaction was great and I would recommend this dealership Making my appointment was very easy and transaction was great and I would recommend this dealership More

by sixnationsman Verified Customer Verified Customer

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The service area was clean, neat and comfy. The service folks were very nice and respectful. Once the work was completed they explained what was done and made recommendations of work I might wa The service folks were very nice and respectful. Once the work was completed they explained what was done and made recommendations of work I might want to consider, but they weren't pushy about their recommendations More

by popelmore Verified Customer Verified Customer

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Everyone was very friendly and helpful. I am very glad that I chose this dealership! I am very glad that I chose this dealership! More

by RLAKE12 Verified Customer Verified Customer

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Excellent communication with the time table of when parts came in and when my was was ready came in and when my was was ready More

by kgginger11 Verified Customer Verified Customer

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Excellent communication on what my vehicle needed and a timeline, they have my business from now on timeline, they have my business from now on More

by kgginger11 Verified Customer Verified Customer

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