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Joe Rogers
Joe Rogers at Victory Toyota of Brook Park

Joe Rogers | Page 6

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.9
456 Reviews

Dealership Experience

24 yrs

Industry Experience

24 yrs

4.9

456 Reviews

Write a Review

456 Reviews of Joe Rogers

February 03, 2023

Dealership Rating
Employee Rating

Great customer service, everyone was real nice and attentive and the service was fast 5 stars! More

by Andre Favors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 30, 2023

Dealership Rating
Employee Rating

Great service Dept. Joe is the best. And Sam — our fabulous salesman is also the best. We’ve always felt treated fairly and often more than fairly. I refer all my frien More

by Steve hudf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

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Jan 31, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle needs. We agree - Joe and Sam are fantastic! We hope to see you again in the future, safe travels!

January 28, 2023

Dealership Rating
Employee Rating

They are very respectful and helpful even when mistakes in billing are made. Quick resoluti I n. Work always perfect. More

by joanne.g.plante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Feb 04, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 28, 2023

Dealership Rating
Employee Rating

There was a problem from when I had gotten a Noyle change and so I had to bring the car back and they took care of it and did a wonderful job. I’m very satisfied. More

by Marsha
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Feb 04, 2023

Victory Toyota of Brook Park responded

Marsha, Thanks for the confidence to bring it back for us to reevaluate the issue. It's great to dear that we were able to correct anything we missed. Please let us know if there is anything else we can help with.

January 26, 2023

Dealership Rating
Employee Rating

The best service in towns we can trust. I love it. Highly recommend to everyone.! More

by Tht197072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

Report | Print
Jan 28, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 24, 2023

Dealership Rating
Employee Rating

The service staff were absolutely rude and very unprofessional. I will not return here or recommend anyone. More

by aj216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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January 22, 2023

Dealership Rating
Employee Rating

This is the only place I and my family have our cars serviced. Friendly and knowledgeable service people. More

by teschmitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore

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Jan 25, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

Jan 25, 2023

teschmitt1 responded

I will never go anywhere else. Thank you

January 20, 2023

Dealership Rating
Employee Rating

I’ve used the service department at Metro for 13 years and the haven’t let me down yet. Everyone that works there is golden too. More

by MIKEF12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 20, 2023

Dealership Rating
Employee Rating

Amazing service! They guy was really nice and helpful! It didn't take long to get my car recalls fixed!! More

by cassandrafitz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for leaving Mike this positive review! We are pleased that he could be of great assistance to you throughout your visit. We can't wait for you to enjoy your vehicle, and we wish you the safest of travels until we meet again!

January 20, 2023

Dealership Rating
Employee Rating

Absolutely fantastic experience. Thank you for taking such good care of me! Customer for life! More

by CAPPERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

Report | Print
Jan 28, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

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