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Joe Rogers
Joe Rogers | Page 45
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
456 Reviews
Dealership Experience
24 yrs
Industry Experience
24 yrs
456 Reviews
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456 Reviews of Joe Rogers
February 27, 2018
experience Very efficient and honest for last 30 + years of bringing our cars for service. Have and will recommend Metro Toyota to friends and family. Never tr Very efficient and honest for last 30 + years of bringing our cars for service. Have and will recommend Metro Toyota to friends and family. Never try to do work not approved by the customer. More
by MJSTAHURSKI62747
Verified CustomerOther Employees Tagged: Barry Greenfield, Jim Greenfield, Scott Barrier
February 26, 2018
Good Service They were helpful and gave excellent service. Joe kept me updated and let me know what my options were. Didn't pressure me into any services I didn' They were helpful and gave excellent service. Joe kept me updated and let me know what my options were. Didn't pressure me into any services I didn't need. More
by rh123
February 24, 2018
Exhaust system, alternator, serpentine belt, pulleys, hardwa The exhaust system was replaced with a aftermarket exhaust system due to the disparity in the price of a factory exhaust system. One year warranty on The exhaust system was replaced with a aftermarket exhaust system due to the disparity in the price of a factory exhaust system. One year warranty on the after market exhaust would be honored - But Not the labor. What the heck. You offer a so called quality aftermarket item, yet jip the customer on the potential labor. Lame. The alternator was overpriced, serpentine belt was also overpriced, and all the hard ware was expensive as well. Had to to pay $2,441.00 in Cash. Both of us are unemployed and when we asked for a simple one time gratis oil change so as to help us somewhat financially, the service manager gave us a hard time. We are very loyal customers to Toyota, and we will continue to be, but nickel and diming on a $35.00 oil change after paying $2, 500.00 Bill is not a good practice to engage in. More
by BARBARA.KUKAWKA
Other Employees Tagged: Chris Shillinger, Dan Cavin was an excellent technician that I felt comfortable working on my car.
February 19, 2018
2017 Tacoma Repair There was a problem wit a catalytic converter sensor (Not sure what) and it took a few days to repair. The Service Manager called with updates, set me There was a problem wit a catalytic converter sensor (Not sure what) and it took a few days to repair. The Service Manager called with updates, set me up with a loaner and was a total professional. More
by JERDAWG2027
February 14, 2018
Good service..? Excellent service due to competent and qualified service writer! Joe always takes care of thing promptly and professionally! Always get my RAV4 servic Excellent service due to competent and qualified service writer! Joe always takes care of thing promptly and professionally! Always get my RAV4 services nicely. Thanks More
by RAV4 OWNER
February 12, 2018
Not good. The service department employees were unfriendly, unsmiling, not happy to be there and looked right through you. I would go anywhere else but there. The service department employees were unfriendly, unsmiling, not happy to be there and looked right through you. I would go anywhere else but there. They all acted like the customer was completely unimportant and insignificant. This service department needs work. More
by tbreeden
Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
February 03, 2018
Happy Toyota Owner My corolla is now 14 years old. just love this car which I made quick decision to purchase from what was in stock. Have never had any major problems w My corolla is now 14 years old. just love this car which I made quick decision to purchase from what was in stock. Have never had any major problems with the car. Have faithfully had it serviced at the dealer, the service staff are wonderful. If and when I have to purchase another car it will be from Metro Toyota. Joe Rogers is great. More
by wings
February 02, 2018
30,000 mile check up Quick processing upon arrival Keep customer well informed on progress of service require Explain additional service or parts needed on vehicle Alwa Quick processing upon arrival Keep customer well informed on progress of service require Explain additional service or parts needed on vehicle Always friendly Very Professional More
by DAKOTAWHB
January 31, 2018
FIVE STAR SERVICE EVERY TIME! Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain a Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain amazed at the high level of customer service consistently delivered by Metro Toyota staff members. More
by LOVE MY TOYOTA!
Other Employees Tagged: Dominic Theodore , Robin
January 30, 2018
Metro Toyota is the #1 Service Dealer in Cleveland!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! More
by BILAL0
Other Employees Tagged: Scott Barrier , Maggie Colan, Stephanie Talbot
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