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Joe Lopez

Overview Reviews (7) Inventory (1067)

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Joe Lopez

Service Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.1

7 Reviews

Overview Reviews (7) Inventory (1067)

4.1

7 Reviews

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7 Reviews of Joe Lopez

August 01, 2025

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Employee Rating

I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has persisted. I just picked up the vehicle last week, and the issue has already started again today. This is a brand-new 2025 model, and it should not be experiencing any problems of this nature. I would appreciate a prompt resolution to this matter. More

by 94angelica.flores

Verified Customer

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Recommend Dealer

Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes

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Aug 01, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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Always a great experience never a bad time one of the reasons I come here reasons I come here More

by PCACCATINO

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Dario Gomez, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes

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Jul 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you've consistently had a great experience at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

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Quick service and best dealership I been to no issues always kept me updated on all process always kept me updated on all process More

by DIEGO12349

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes

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Jun 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2025

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Honestly, it was a very pleasant experience, Javier was very attentive and helpful. The technician was also exceptional completing the service to my vehicle in a timely manner. very attentive and helpful. The technician was also exceptional completing the service to my vehicle in a timely manner. More

by EDAGUILAR3183

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Javier Juarez

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May 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ed! We're thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center. It's great to know that Javier and our technician provided you with attentive and timely service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 14, 2025

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Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response Friendly and courteous all the way through. Prompt call and response More

by DJANAYA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes

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Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and courteous service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and valued. We look forward to serving you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 08, 2025

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Employee Rating

Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle vehicle and she handled it awesomely with the things that needed to be done to it vehicle More

by JCELECTRICSERVICE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes

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Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with Mark Christopher Auto Center. We appreciate your positive feedback and are glad to hear that Chelsea provided excellent service by clearly explaining the details regarding your vehicle. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2025

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Employee Rating

ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More

by LANCEGREENE28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes

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Feb 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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Joe Lopez

Service Manager

Mark Christopher Auto Center

7 Reviews of Joe Lopez

Dealership Inventory (1067 Vehicles)

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