Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
1,011 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

4.9

1,011 Reviews

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1011 Reviews of Joe Hilliard

July 28, 2025

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Wonderful experience all around. Everyone was very welcoming and professional. I would highly recommend Klaben. More

by rl3sacker
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Yes

July 28, 2025

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Service Advisor Joe Hilliard got my car repairs done quickly. He was professional and thorough, even providing a video inspection of the bottom of the car. I would recommend Joe and Klaben to anyone nee More

by Tina
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Yes

July 26, 2025

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I scheduled the service for a time that was convenient for me. I was kept advised of the progress of the pairs by Joe Hilliard, the service adviser. More

by JEAB12972
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Recommend Dealer
Yes

July 26, 2025

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Very good service and it was completed in a timely manner. The service advisor was excellent. More

by JEAB12972
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Recommend Dealer
Yes

July 18, 2025

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I had a very positive experience with the service department. They thoroughly checked out the problem I was reporting. The car was ready when expected. Joe Hilliard was very helpful. More

by whhenricks
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Recommend Dealer
Yes

July 17, 2025

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Very easy to schedule an appointment. The service advisor kept me informed of the progress of the work being performed. More

by JEAB12972
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Recommend Dealer
Yes

July 17, 2025

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Very customer oriented at this service department. The service advisor is very knowledgeable and keeps you informed during the service being performed. More

by JEAB12972
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Recommend Dealer
Yes

July 15, 2025

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Klaben Auto service personnel are always very courteous and honest. The customer experience is consistently positive. More

by ALM
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

July 14, 2025

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Very professional and honest. Waiting area was clean and comfortable had a nice experience here More

by christhebuslady
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Recommend Dealer
Yes

July 11, 2025

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Joe is always honest and makes sure we have the best outcome, he’s a wonderful person More

by mperlic
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Recommend Dealer
Yes
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