Joe Fruzyna | Page 21

Great Experience, Great Deal! Bill Mullarkey patiently spent almost a whole Saturday with us, took the time to understand what we wanted, and got us into a beautiful new QX30. We Bill Mullarkey patiently spent almost a whole Saturday with us, took the time to understand what we wanted, and got us into a beautiful new QX30. We had a QX60 near the end of its lease and Clarendon and Infiniti got us out early without penalty. We don't even live near Clarendon Hills, but they had the best selection of QX30s on-line so we took a drive, and were not disappointed! More

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Best experience getting a new car by far!! The staff at Infiniti of Clarendon Hills was remarkable. Extremely helpful without any of the normal stress or pressure you feel when purchasing/ leas The staff at Infiniti of Clarendon Hills was remarkable. Extremely helpful without any of the normal stress or pressure you feel when purchasing/ leasing a new vehicle. The dealership is clean and well kept. My experience was quick and hassle free. Bill Mullarkey was very polite and was able to locate the vehicle I wanted quickly even though I changed my mind on the color I wanted and I had already paid a deposit. I have another Infiniti dealership considerably closer to my home that was not as responsive. I will gladly drive the extra distance to receive the same quality service. Thank you. More

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The best Customer Experience I ever have Excellent customer experience all across the organization, I mean, from the front desk to top management. Everyone was very helpful, understanding ou Excellent customer experience all across the organization, I mean, from the front desk to top management. Everyone was very helpful, understanding our requirements and giving us the best options to fulfill our needs. Our appreciation to Joe, Bob, Jacob, and the full staff of Infiniti of Clarendon Hills. More

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Great Experience - Again! I came in looking to trade-in my Infiniti for another Infiniti. From the start Rishi understood what I was looking for and walked me through all my o I came in looking to trade-in my Infiniti for another Infiniti. From the start Rishi understood what I was looking for and walked me through all my options. I tried multiple cars and came to agreement on price and terms very easily. They always make it easy to come back to do business. Thanks. More

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Easy, low pressure sales experience. I would highly recommend Infiniti of Clarendon Hills. I bought a Q50S and everything about the experience was easy and enjoyable. They ley me test d I would highly recommend Infiniti of Clarendon Hills. I bought a Q50S and everything about the experience was easy and enjoyable. They ley me test drive multiple configurations, let me go home and think it over without pressure, and gave me a great price with a minimal amout of negotiating. I particularly liked the end of the experience where different individuals with different areas of expertise took you though the end of the process, finishing with Jalin Mayberry who made sure all the settings in the car were exactly as I wanted them. More

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New Car My experience with Bill Mullarkey at Infiniti CH was excellent from the initial phone call to taking delivery of the new vehicle. Everything was hand My experience with Bill Mullarkey at Infiniti CH was excellent from the initial phone call to taking delivery of the new vehicle. Everything was handled in a very professional and efficient manner. If you are looking to buy an Infiniti vehicle I would highly recommend speaking with Bill at Clarendon Hills Infiniti. The vehicle was delivered at the date and time as promised by Bill, Mike, & Joe. Sincerely, Steve G. More

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Feels like Family Steve was very knowledgeable on new product features. Joe always get the best deal available. Jake makes finance painless and swift. Peter treats me l Steve was very knowledgeable on new product features. Joe always get the best deal available. Jake makes finance painless and swift. Peter treats me like family. Very comfortable atmosphere with great service. This is my second car purchase from Clarendon Hills Infiniti but not my last. A great purchasing experience that make me feel like family! Excellent! More

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Best car purchase experience Genuine and collaborative are the two words to best describe the team at Clarendon Hills Infiniti. Rishi Nath is the first salesperson who made my en Genuine and collaborative are the two words to best describe the team at Clarendon Hills Infiniti. Rishi Nath is the first salesperson who made my entire car buying experience an enjoyable one. It was as if he worked for me, rather than the dealership. He went out and found the exact car I wanted instead of trying to push one from the inventory on hand. Rishi and Joe Fruzyna make negotiating price and terms easy, with zero stress. Even the process of closing and completing paperwork was made fun working with Jacob Lubinski. A perfect end to end experience. More

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MY DREAM CAR!! I had the best experience working with Rishi. He was super easy to work with and made sure my experience was nothing short of amazing. Made sure every I had the best experience working with Rishi. He was super easy to work with and made sure my experience was nothing short of amazing. Made sure everything was perfect for me like colors and packages I LOVE my new QX60!! I will recommend Rishi him to all my friends and family. Thank you Rishi I’m your customer for life! More

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Horrible liars! Horrible! I had reached out for a price, and this dealer was much higher than other dealers. Then the Sales Manager Joe Fruzyna called me. Made me Horrible! I had reached out for a price, and this dealer was much higher than other dealers. Then the Sales Manager Joe Fruzyna called me. Made me an offer. Much better. I had reached out to multiple dealers and Joe beat their price verbally and in email. We settle on a price but I can't come for a few days. The dealership is a 5HR drive for me. The day I am leaving another dealer sends me a better price. This was very close to the end of the month and most dealers will start to offer better deals at the end. I ask Joe if he can match it. He said YES. Sends me an email and a text with the offer. I hop in my car and start driving. Halfway there I stopped for a break and asked one question and Joe gets frustrated at the number of emails we had been sending and tells me he is going to refund my deposit. AFTER I drive to Chicago and AFTER I booked a hotel. I continue on to the dealership to see if we can work it out and Joe wouldn't even come out and talk to me. He had 2 other people come out and tell me that they wouldn't honor the deal we set. They would however honor a much higher price. Naturally I walked away. Joe didn't even have the courage to come tell me face to face. Instead he sat like a little coward in his office. My advice would be to steer clear of this dealership. They clearly do not honor their word and in this case cost me a lot of money. It's ok though. I bought my Infiniti elsewhere and got an even better price and much better service. More

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