Joe Filardo | Page 37

Truth be told you were the second dealer I visited. The first treated me like t his was was first car I ever purchase. They used lies and deception to try and close me. When I came to Raylle I was in my first treated me like t his was was first car I ever purchase. They used lies and deception to try and close me. When I came to Raylle I was in my work clothes,not a great impression. I own a business in the village and didn't go home to change. (Pampered Pet Salon) Mr. Lai treated me like I was wearing a $3000 suit. He made no judgement , gave me his best deal and then bettered it. Empolyees like Mr.Lai are a true asset and should treasured. I was pleased with every aspect of the transaction including delivery . The car was clean and ready to drive away. Again Mr. Lai took his time to explain the many complex working of the electronic. I'm 63 years old and have been buying or leasing cars since I was 21. This will not be the last car I buy from Rallye. It was a pleasent experience thank you. Joe Alessandro More

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This is my second lease with Ralleye. I found Chris Bello to be extremely patient with me and never tried to waste my time. The service department is extremely easy to deal with as well. In the end, I know to be extremely patient with me and never tried to waste my time. The service department is extremely easy to deal with as well. In the end, I know I got a great deal on a new TSX. I highly recommend this dealer over the alternatives. The quality of the product speaks for itself More

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My sales associate, Chris Bello, was a pleasure to work with. He made the sales process quite painless and we were both able to be very frank during our negotiations. Could I have gotten a little lower sal with. He made the sales process quite painless and we were both able to be very frank during our negotiations. Could I have gotten a little lower sales price elsewhere? Maybe, but you can't easily put a value on trust, courtesy, vehicle selection, knowledge & client experience. Those factors convinced me to make the deal with Rallye, knowing that I would be happy with everything once the transaction was made. Too, I was referred to Rallye and heard nothing but good things about this dealership over the last 5 years of that owner's experience with Rallye. Joe Filardo, the finance manager, was also very polite, knowledgeable and thorough, and he and Chris went the extra mile in making my transition getting out of my previous lease and dealing with my car insurance company as smooth and easy as possible. At delivery, Chris took the time to show me all the bells and whistles, set up the car to my liking and made sure my car was in tip-top shape before I took delivery of it. In addition, the dealership is kept in great condition and the waiting area and available refreshments made any waiting time bearable. Overall, I have no qualms about my experience at/with Rallye Acure and I expect the next several years of my relationship with them will bear that out. I can honestly say that I have not had a more favorable opinion of a dealership in the last couple of decades since I started buying vehicles. Rallye Acura is fantastic! More

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My experience with Acura, this lease and my last, has been exceptional. The salespeople are friendly, not pushy, knowledgeable, and fair. Rob Kenny was great to work with, as was Joe Filardo. Everythi been exceptional. The salespeople are friendly, not pushy, knowledgeable, and fair. Rob Kenny was great to work with, as was Joe Filardo. Everything was taken care of, as promised. More

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Rallye Acura is what every dealership should be. We went in just browsing. No one was pushy and they gave us a great deal from the beginning and were still willing to work with us. Dick Wilson was very kind in just browsing. No one was pushy and they gave us a great deal from the beginning and were still willing to work with us. Dick Wilson was very kind to us. He wasn't pushy he went through every option to give us a rate we were comfortable with. Also i liked that he wasnt trying to rush us into making a deal and walking out with a car the same day. We also met with Joe Filardo and Jay Rosenthal. They were very nice and easy going. All the paper work and insurance was all done and ready for us when we got there to pick up the car. Everything was relaxed and wasn't annoying. Can't wait to go back and get another car. More

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This is the third time I've leased an Acura from Rallye Acura. It may be unfair to Rallye to say this, but Acura produces an auto that sells itself. That said, the staff at Rallye makes the whole process s Acura. It may be unfair to Rallye to say this, but Acura produces an auto that sells itself. That said, the staff at Rallye makes the whole process smooth and pleasurable when it comes to acquiring the product. Everyone at the dealership places their customers first, from the sales staff to the service staff. Appointments are kept on time; estimates for service time and price are accurate; everyone is polite, without hovering over you. It is an absolute pleasure to deal with Rallye Acura because its way of dealing with customers defines the meaning of "service." More

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We came to Rallye Acura all the way from Westchester county to see and purchase a used Acura RSX. The sales person was very helpful in guiding us through our purchase, as were all the other people invol county to see and purchase a used Acura RSX. The sales person was very helpful in guiding us through our purchase, as were all the other people involved, the business manager, finance manager and service advisor.All our questions and concerns were answered and addressed.The dealership itself was lovely and it was a pleasure to be there while waiting for paperwork or car service. Thank you to all involved in our purchase. More

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We specifically dealt with the people named above but everybody we encountered, and I mean everybody, was very friendly and accomodating. We traded in our 15 month old 2010 TSX for a 2012 TL. The deal everybody we encountered, and I mean everybody, was very friendly and accomodating. We traded in our 15 month old 2010 TSX for a 2012 TL. The deal was fair and the whole process more than satisfactory again because of the very friendly and professional staff. Thank you. More

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