Joe Diss
Joe Diss at BMW of Silver Spring

Joe Diss | Page 3

Service Manager

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of Joe Diss

June 22, 2023

Dealership Rating
Employee Rating

Eric Lovo is the most amazing sales person. He was patient, kind and understanding of my needs. He explained the ins and outs thoroughly and I can’t wait to purchase my next vehicle from him. More

by Lmwalker45
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, Eric Lovo, Brandi Ford-Rodgers , Gen Awanohara, Iso Ebong, Karen Herbert, Joanna McCarthy, Horacio Palacios, Rachel Rhea

Jun 29, 2023

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2023

Dealership Rating
Employee Rating

The process from start to finish was excellent. Deserea is the best CA I've dealt with over the past 20 years! Her service was exceptional and she addressed all of my needs during the process. C More

by Mike W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, Desirea Jackson , Pedro Delgado, Iso Ebong, Kerry Jones, Joanna McCarthy

Jun 27, 2023

BMW of Silver Spring responded

Hi Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Jun 27, 2023

Mike W responded

BMW of Silver Spring made the car buying process an enjoyable experience. Highly recommend them and Desirea Jackson-CA.

May 17, 2023

Dealership Rating
Employee Rating

The service representative (Brandi) is awesome. She is very knowledgeable and customer oriented. I appreciate her service. More

by carmenknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Ford-Rodgers

Jun 05, 2023

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 09, 2023

Dealership Rating
Employee Rating

Great service and staff from start to finish. Never had a bad experience iat this dealership. More

by e948br1231ntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Ford-Rodgers , Rachel Rhea

Jun 05, 2023

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2023

Dealership Rating
Employee Rating

Feels like home whenever i go there to get serviced. Rachel Rhea, and her service manager Joe Diss are excellent More

by Tae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Ford-Rodgers , Rachel Rhea

Jun 05, 2023

BMW of Silver Spring responded

Hi Tae, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

April 06, 2023

Dealership Rating
Employee Rating

Joe is a great human and he makes your service department look really really good! More

by steph_waters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Jones, Rachel Rhea

Apr 08, 2023

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2022

Dealership Rating
Employee Rating

Eric Lovo and the entire BMW of Silver Spring team always provide top tier service! More

by CCHESTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lovo, Carroll Chester , Chris Allen, Andre Arias, Aaron DeVane, Iso Ebong, Kerry Jones, Joanna McCarthy

Jan 02, 2023

BMW of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2022

Dealership Rating
Employee Rating

Love Bmw of silver spring, best dealer In the area. Thank you to my sales advisors More

by iandiaz48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, David Davila, Eric Lovo, Donnie Mitchell , Matt Dolesh, Iso Ebong, Joanna McCarthy, Rachel Rhea, Jhonayra Vargas

Dec 08, 2022

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2022

Dealership Rating
Employee Rating

5 stars to the team that worked on servicing my M340I today. Extremely satisfied with the support and the team went out of their way to make me comfortable and share the details on servicing process. Spe More

by sheetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak , Technician Mr Dong

Dec 05, 2022

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2022

Dealership Rating
Employee Rating

Grant is courteous, responsive, and efficient. He is a true professional. Great to deal with and I would highly recommend him to anyone visiting BMW Silver Spring for their service needs. I have w More

by Jamie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, Max Moyer , Matt Dolesh, Grant King, Rachel Rhea

Sep 23, 2022

BMW of Silver Spring responded

Hi Jamie, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Thanks again for the recommendation, and have an amazing day!

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