Joe Berube
Joe Berube at Columbia Ford Kia

Joe Berube | Page 54

Assistant Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.7
544 Reviews
4.7

544 Reviews

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544 Reviews of Joe Berube

May 04, 2015

Dealership Rating

5000 mile service complete service was begun on time, and was done in little time. we had lunch at their lunch bar, and the work was completed. I would definitely rec More

by baby2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen (sales)

May 04, 2015

Dealership Rating

Vibration on my steering wheel. Although it did take three times to correct this problem these folks were very helpful and worked at this until it was corrected. The very reason we More

by Maria Hahn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

May 03, 2015

Dealership Rating

Always ready when promised Columbia Ford understands how much we depend on our cars. They take good care of the customer and the car. This is why I go to Coumbis Ford. More

by tdsham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan

April 24, 2015

Dealership Rating

Making it happen Joe was able to work his magic and get my car in and out in a timely fashion. I can't recommend this team enough! More

by dgehen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2015

Columbia Ford Kia responded

SHAZAM !!!!!!!! Your car is fixed :) I'm glad we were able to make it happen.... Michael Pahlas service manager

April 24, 2015

Dealership Rating

Accommodating as Always! Was 30 minutes late for appointment. The service folks were very helpful in getting me in and out in no time! They are always helpful and accommodatin More

by MaryR103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Rolli

Apr 24, 2015

Columbia Ford Kia responded

Maryr103 Thank you for your review of our service department, glad we could be there for you and will continue to be in the future. Thank you, Michael Pahlas Service Manager

April 16, 2015

Dealership Rating

Oil change and inspection I have been coming to Columbia Ford for several years now. I believe they know what they are doing. We are planning a trip and need to be prepared. More

by Sewanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 14, 2015

Dealership Rating

Service on my truck Needed standard service for my 1 year old truck. I have to say that ivwould utilize your service dept more if you were opened later at night and at l More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2015

Columbia Ford Kia responded

Chris we greatly appreciate you choosing us to service/maintain your truck. We are open till 7pm on Thursday nights for service and another option is if you work or live local within 15 miles or so we have drivers standing by that would be happy to pick up your truck and deliver back to you at no charge to you...... I would like to thank you personally for taking the time to rate us :) Michael Pahlas Service manager

April 06, 2015

Dealership Rating

service work 2014 kia fuel filter needed to be replace ! Was not happy about this but your service department resured me. your survey is not friendly to work wit More

by barb833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2015

Columbia Ford Kia responded

Dear barb833,, I would like to thank you for taking the time to respond to our survey, your feedback is helpful to improve yours as well as every other customers service experience. If you have any other questions about your fuel filter on your KIA fell free to contact me directly. Thank you, Michael Pahlas Service Manager

April 03, 2015

Dealership Rating

This is what the term, "Best Value" means. This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approa More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey , Chris Messier, Rachel Rolli, John Senick

March 30, 2015

Dealership Rating

rain guards Had rain guards installed on my new car, they look great, they make my car look sporty. It didn't take them long to install them More

by tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
54

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