Jimmy Wilkes
Jimmy Wilkes at Daytona Toyota

Jimmy Wilkes | Page 17

Certified Sales & Leasing Manager

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.9
210 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

13 yrs, 7 mos

4.9

210 Reviews

Write a Review

210 Reviews of Jimmy Wilkes

March 06, 2021

Dealership Rating
Employee Rating

Jimmy W and Zedrick were super helpful with my situation and managed to get me into a vehicle that I love regardless of the complications of my trade in. Thank you! More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zedrick

Mar 08, 2021

Daytona Toyota responded

Congrats on your new vehicle, Alyssa! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

February 18, 2021

Dealership Rating
Employee Rating

We have owned Toyota products for over 40 years and this is one of the most attentive dealerships we have worked with. The staff goes above and beyond, Jimmy,, mgr, Paul Ponte our salesman and Rodney Rodr More

by brewer.sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Ponte

Feb 19, 2021

Daytona Toyota responded

Frank and Sandy, thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who walks through our doors and we're thrilled by your feedback! We look forward to working with you again, take care!

January 28, 2021

Dealership Rating
Employee Rating

Very satisfied with my new car... will definitely return and recommend! Very friendly and efficient! All around great service! Second time going and couldn’t be happier! More

by Victoriarotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Bosco, Mario in finance

Jan 29, 2021

Daytona Toyota responded

Congrats on your new car, Victoria! Happy to hear it was an all around great experience for you. Look forward to future visits and we appreciate the 5-stars!

January 09, 2021

Dealership Rating
Employee Rating

I would recommend Daytona Toyota to any prospective car buyer. The sales staff was very courteous and strived to meet all my desired auto requirements. Everyone was very helpful! More

by Steve
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Swain

Jan 11, 2021

Daytona Toyota responded

Hi Steve, thank you for this kind review & 5-Star Rating!

January 09, 2021

Dealership Rating
Employee Rating

I had an amazing experience with Daytona Toyota! The professionalism and willingness of the employees to help me purchase a car was absolutely sublime! Nice selection of cars and a great deal! I highly More

by Zachary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Bosco, Nick Perry, Mario Recupido II, and Jorge Lopez

Jan 11, 2021

Daytona Toyota responded

Hi Zachary, thank you for this kind review & 5-Star Rating!

December 30, 2020

Dealership Rating
Employee Rating

This is my 5th Toyota, 4 from this dealership. In the This is my 5th Toyota, 4 from this dealership. In the past I always felt good about my experience. However, this sales team, although pleasant, was More

by NSSHADES
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 04, 2021

Daytona Toyota responded

Hello there, thank you for your feedback regarding your Sales experience. We are very concerned to read this and would like to talk more about this. Please give our Sales Manager, Mike Richards, a call at 386-255-7475. Thank you.

December 30, 2020

Dealership Rating
Employee Rating

Paul Ponte and Jimmy Wilkes were great to work with. I can't say the exorbitant dealership fees were great though. $999 dealer prep added to $1120 delivery fee! More

by mesav1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Ponte

Dec 30, 2020

Daytona Toyota responded

Hello, we are concerned to read this. If you would like to discuss this more, please call our Sales Manager, Mike Richards, at 386-255-7475. Thank you.

Dec 30, 2020

mesav1980 responded

Mr. Richards, I appreciate the response. I've spent quite a considerable amount of my time sitting in your dealership on five separate occasions and have brought my concerns to your team (my sales advisor Paul who is a great guy, Jimmy a great guy as well, and a third guy I think named "Kevin" who had a bum leg who I felt tried to rush getting me to sign). I spent two days of no less than 4 hours each when buying my wife's Highlander, once to fix documents after finance made a mistake on my wife's documentation (this visit took significantly longer than it should have and was a pretty serious mistake, another 3 1/2 hours), and two more equally long days to negotiate the deal and purchase my Tacoma. Also in reference to the Tacoma, I received an email addressed to me from your internet sales manager (probably automated) for an advertised price of $39,718 Total after Dealer Fees & Accessories. Yet I still paid the MSRP of $44,278 and the additional $999 "dealer prep" to prepare a brand new vehicle for me to purchase. Why the additional fee after the Monroney sticker has $1120 factored in for Delivery, Processing, ad Handling. FL Statute 501.976 (17) & (18) states that It is an unfair or deceptive act or practice, actionable under the Florida Deceptive and Unfair Trade Practices Act, for a dealer to "(17) Charge a customer for any predelivery service required by the manufacturer, distributor, or importer for which the dealer is reimbursed by the manufacturer, distributor, or importer." "(18) Charge a customer for any predelivery service without having printed on all documents that include a line item for predelivery service the following disclosure: “This charge represents costs and profit to the dealer for items such as inspecting, cleaning, and adjusting vehicles, and preparing documents related to the sale.” I'm not sure what there is to discuss anymore. I felt that FL statutes were ignored in both deals I made with your dealership. I understand fees and am more than willing to pay a reasonable one, but $999 is just extreme.

December 25, 2020

Dealership Rating
Employee Rating

Daytona Toyota was everything we expected and more. Great sales person, Andrew and Jimmy ROCK!!! They kept their promise and delivered our car and we cannot be happier. If you want profession More

by JB105MMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Anderson , Andrew

Dec 30, 2020

Daytona Toyota responded

Hi there, thank you for your feedback and 5-Star Rating!

December 21, 2020

Dealership Rating
Employee Rating

It was a pleasant experience. I enjoyed it a lot better than the purchase!Attendance described them the staff seem to be very concerned about the covid pandemic at the same time consider it to what I neede More

by RRJCAVALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Anderson

Dec 21, 2020

Daytona Toyota responded

Hi there, thank you for letting us know about your Service appointment and for your 4.5 Star Rating!

December 04, 2020

Dealership Rating
Employee Rating

Bought my previous car there, 2 years later went back to trade for a Newer model. everyone there is friendly. there was a miscommunication which had me somewhat unhappy, however that has now been resolved More

by mperez689
Recommend Dealer
Yes

Other Employees Tagged: Max Anderson

Dec 07, 2020

Daytona Toyota responded

We really appreciate you taking the time to share about your experience.

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