Jimmy Gray | Page 15
Service Advisor
Luther St. Cloud Honda
1500 Highway 23 West
St. Cloud, MN 56387
616 Reviews
Write a Review616 Reviews of Jimmy Gray
March 13, 2023
Your price is too high, but your service is good as well let me know when you make discounts I need extra key for my car as well as some repair thanks for your help and have a great day. let me know when you make discounts I need extra key for my car as well as some repair thanks for your help and have a great day. More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn
March 12, 2023
Very helpful and friendly. The staff communicated with me at every step of the service. The staff communicated with me at every step of the service. More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn
March 07, 2023
Excellent service. The. Service Department does a excellent job Explaining what should be done and has been done The. Service Department does a excellent job Explaining what should be done and has been done More
Other Employees Tagged: Dane Fransen, Stacey Dingmann
February 28, 2023
Staff were very helpful, courteous and tries to make sure I was happy and felt heard throughout the entire process. I highly recommend them. I was happy and felt heard throughout the entire process. I highly recommend them. More
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Casey Van Dorn , Mark Hieb
February 27, 2023
They were nice to work with. Accommodating to my needs of needing a car longer than expected. Accommodating to my needs of needing a car longer than expected. More
Other Employees Tagged: Casey Van Dorn
February 20, 2023
I was charged twice for replacing a light bulb. I was in for an oil change a while ago and asked them to replace my passenger side amber bulb next to the headlight. I pointed the bulb out to the pe I was in for an oil change a while ago and asked them to replace my passenger side amber bulb next to the headlight. I pointed the bulb out to the person checking me in. After paying for the bulb replacement and the oil change, I got home and noticed that the bulb was still out. When I came back in for another oil change this past weekend, I explained this to the person checking me in. He called the service manager and he stated that if it would've been less time that had passed they would've changed it no charge. I had already paid for it and was then charged again. Considering how overpriced your service is I would think that you'd try to make up for that with decent customer service. This is clearly not the case! I'm very disappointed!! Also, you used to offer rides when someone was having their car serviced. I asked for this and was told that they don't have drivers on weekends. More
Other Employees Tagged: Keith Schmeling
February 19, 2023
I'm new to the Luther Family of Car Dealerships. I was treated with respect and no pressure, during the purchase process of a used vehicle. I have had only one occasion to use the service departmen I was treated with respect and no pressure, during the purchase process of a used vehicle. I have had only one occasion to use the service department so far. The scheduling process was easy, and the work was completed on time with no problems. All the service department employees were also professional, helpful, and pleasant. More
Other Employees Tagged: Brian Rothstein, Logan Noll

