Jim Rutherford
Jim Rutherford at Royal Moore Subaru

Jim Rutherford | Page 23

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
344 Reviews

I come from a background in the restaurant industry as a chef and general manager and moved to the car industry in November of 2014. I have always been a car guy and have been active in car clubs in the Portland area for over 20 years. In my spare time I play with old cars and vintage bicycles and try to keep up with my very active son.

5.0

344 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

Subaru Certified

344 Reviews of Jim Rutherford

June 03, 2022

Dealership Rating
Employee Rating

Very friendly and not in the least pushy. Straightforward in answering questions as well as attending to all our needs. Would strongly recommend Royal Moore as a great source for automotive n More

by Handydan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jun 13, 2022

Royal Moore Subaru responded

Handydan, thank you for your high star rating. We're happy to see that your experience with us was excellent! We are eager to hear what we could have done to have increased our friendliness. Please reach out to our management team when you have time at 503-640-5660.

Jun 13, 2022

Handydan responded

Our experience was complete and total satisfaction. I really have no idea as to how your entire staff could have done better. Keep up the good work and NEVER back off on expectations for delivering on fantastic experiences for your customers!

Jun 13, 2022

Handydan responded

I just noticed that our rating on friendliness was four and not five stars. I can assure you that was an “ unforced error”! We certainly intended that to be a solid 5+!!!

May 31, 2022

Dealership Rating
Employee Rating

Excellent support and customer service! I would recommend them from my experience! I love my Crosstrek! More

by davidvastrepast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jun 06, 2022

Royal Moore Subaru responded

Thank you for allowing us to be a part of your new Subaru purchase. We are very grateful that we had the opportunity to help you with your Crosstrek!

May 23, 2022

Dealership Rating
Employee Rating

Buying experience here was great. Everyone I talked to was helpful and made the process clear easy. More

by josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

May 29, 2022

Royal Moore Subaru responded

Josh, we are so pleased you enjoyed your visit to Royal Moore Subaru!

May 13, 2022

Dealership Rating
Employee Rating

Emmylea was waiting for me when I arrived at dealership and walked out to my car. I had a few questions about operating features of the vehicle and she explained and demonstrated how to operate. She is ver More

by dennyledoux
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

May 16, 2022

Royal Moore Subaru responded

We are happy to have been chosen! Thank you for your business and for sharing about your purchase experience.

April 29, 2022

Dealership Rating
Employee Rating

EmmyLea was a pleasure to work with. They have some great incentives at Royal Moore to encourage their customers to engage in all the tech that Subaru has to offer! I had some issues b More

by aimeeharlib77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Luis Lagunes

May 08, 2022

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

April 19, 2022

Dealership Rating
Employee Rating

Royal Moore Subaru was great and got us in and out of the dealership fast! More

by matiamalberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas

Apr 25, 2022

Royal Moore Subaru responded

Matiamalberg, we're glad to hear you enjoyed your visit.

April 14, 2022

Dealership Rating
Employee Rating

My experience at Royal Moore Subaru was top teir and if I were to get another car this is the place i would go to again. They made me feel welcomed, even after going through 2 different employees who quit wh More

by Alex mata
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Luis Lagunes

Apr 16, 2022

Royal Moore Subaru responded

Alex Mata, thanks for your great review, and for giving our dealership such a high star rating!

April 05, 2022

Dealership Rating
Employee Rating

Thank you all for your help! I felt very taken care of, and staff were all very responsive. More

by madeline.j.kovacs
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Apr 10, 2022

Royal Moore Subaru responded

Madeline.j.kovacs, we really appreciate your great feedback!

March 22, 2022

Dealership Rating
Employee Rating

I was dreading purchasing a car in 2022 with the chaos of the new and used car market, but was pleasantly surprised by my experience at Royal Moore Subaru. The salespeople and staff were friendly, listened t More

by Erin Griffin
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Christian Fredrickson

Mar 29, 2022

Royal Moore Subaru responded

Erin Griffin, we really appreciate your great feedback!

March 19, 2022

Dealership Rating
Employee Rating

We were super excited to buy a new Subaru and royal Moore. Art and Jim were super helpful and made our experience great More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Cisneros

Mar 23, 2022

Royal Moore Subaru responded

Jeremy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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