Jim Rutherford | Page 23
Product Specialist
Royal Moore Subaru
1326 SE Enterprise Cir
Hillsboro, OR 97123
I come from a background in the restaurant industry as a chef and general manager and moved to the car industry in November of 2014. I have always been a car guy and have been active in car clubs in the Portland area for over 20 years. In my spare time I play with old cars and vintage bicycles and try to keep up with my very active son.
Read more237 Reviews
Write a ReviewDealership Experience
5 yrs, 2 mos
Industry Experience
9 yrs, 8 mos
Specialties & Trainings
Subaru Certified
237 Reviews of Jim Rutherford
October 08, 2020
We're +20 year customers of Royal Moore Subaru and Jim Rutherford provided us one of our best experiences purchasing a new car. Jim was terrific at finding an Outback that might our needs. His friendly de Rutherford provided us one of our best experiences purchasing a new car. Jim was terrific at finding an Outback that might our needs. His friendly demeanor and in-depth knowledge of cars took a lot of the stress out of buying a car. He even called us a few days later to see if we needed anything and helped setup an appointment to have body side molding installed. Thanks for the really great customer service. More
October 07, 2020
I moved to the Oregon coast in May 2019, and discovered Royal Moore Subaru as the nearest dealer for service on my 2018 Forester. With a few very good service experiences, I decided to contact them first Royal Moore Subaru as the nearest dealer for service on my 2018 Forester. With a few very good service experiences, I decided to contact them first about a second new Subaru purchase. The details I obtained by phone were excellent with no hassles. I placed a refundable deposit on a vehicle that was scheduled for later delivery. Both Jim and Clint contacted me when the car arrived, and I made the 70 mile trek to see it. The car was ready for my view and test-drive upon arrival. Most purchase details had been considered by phone, so the sales process was about as simple as could be. I love the new car, and appreciate the way my entire sales experience transpired - from phone call, to updates, to driving off the lot. Royal Moore Subaru has well earned my loyalty! More
Other Employees Tagged: Clint Edwards
September 25, 2020
I’ve been going to Royal Moore for several years, mostly to service my Forester. And it’s a drive for me but that’s just how much I think of the service department at RM. so much so that when I went shoppin to service my Forester. And it’s a drive for me but that’s just how much I think of the service department at RM. so much so that when I went shopping for a new car, they were one of my first stops. And they didnt disappoint - Jim in Sales worked with me throughout the process, the test drives, the trade in and the financials, making me feel comfortable and never pressured. A super positive experience. And Emilyea in Customer Experience gave me a thorough run through of all the features of my new Subaru in great detail answering all my questions. Awesome! More
Other Employees Tagged: Emmylea Krause, Clint Edwards
September 03, 2020
Edge-of-tread tire puncture required tire replacement. Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased new tire from inventory on hand for much better price than Carr Subaru (closer to home, but ~inferior service and price). Very friendly service reps (as usual!) and very efficient sales/service (also as usual). Thanks! Jim Buell PS: I don't recognize all the folks below, but everyone with whom I actually dealt deserves 5 stars. More
Other Employees Tagged: Arturo Cisneros, Emmylea Krause, Jovanni Olague, Clint Edwards, Nathan Hines , Ryan Harris, Jeremy Redfield
August 26, 2020
Had a wonderful experience purchasing my 2020 Outback from Royal Moore. The process was smooth and painless from start to finish. Emmylea answered all of my questions during our virtual delivery. Couldn’ from Royal Moore. The process was smooth and painless from start to finish. Emmylea answered all of my questions during our virtual delivery. Couldn’t be happier with my new Subaru! More
Other Employees Tagged: Arturo Cisneros, Emmylea Krause , Brandon Kang, Jake Norquist
August 05, 2020
Excellent experience with dealership and Subaru salesperson Jim Rutherford. He took extreme measures to accommodate my situation. Came across as sincere and honest. Highly recommend. salesperson Jim Rutherford. He took extreme measures to accommodate my situation. Came across as sincere and honest. Highly recommend. More
August 01, 2020
Great 1st time engagement with Luis over the phone. No BS and asked the right questions then gave me his offer. I looked around and found another dealer that did just the opposite but gave me a slightly bett and asked the right questions then gave me his offer. I looked around and found another dealer that did just the opposite but gave me a slightly better deal. I brought back to Luis and he got close and I paid him more because of the upfront and direct approach the first time. He could be in on the day I wanted to complete the purchase so he set me and my wife up with Jim to complete the purchase and he did a great job too. More
Other Employees Tagged: Luis Lagunes
July 27, 2020
Dealer put in the extra effort to find the specific vehicle we wanted. Offered a fair price for new vehicle and trade in. Worth the extra drive. vehicle we wanted. Offered a fair price for new vehicle and trade in. Worth the extra drive. More
Other Employees Tagged: Emmylea Krause
July 26, 2020
I had a good experience visiting this dealership. All of the staff were friendly and focused on helping me to get the car I wanted. of the staff were friendly and focused on helping me to get the car I wanted. More
Other Employees Tagged: Emmylea Krause , Derek Whitmore