Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl | Page 32

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.9
341 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

4.9

341 Reviews

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341 Reviews of Jim Hierl

April 20, 2017

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Employee Rating

My DNew BMW 330xi Michael O Connor , asks what we want, offers options, and doing business with him is always a pleasure ....We have bought 3 cars at the Flemington dea More

by rm premier drivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Connor

January 11, 2017

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Employee Rating

Always a great experience working with Tom and the BMW team! I've purchase a lot of vehicles from Flemington BMW over the past 2 decades.328xi, 525i, 528i, X1, X3, X3, X5, X5... customer service is always excell More

by Ed from Flemington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill, Mike Riccardi , Jan Michael Blakley, Ed Kiley

January 04, 2017

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Employee Rating

More than 20 years of great service. I have been buying cars from Flemington BMW for more than 20 years and their service has always been excellent. Tom Terrill, the sales person who help More

by John P Clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill , Jan Michael Blakley

November 21, 2016

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Employee Rating

Simple while exceeding expectations. We walked in after looking at some inventory online. Greg qualified us by asking what we wanted and immediately offered a test drive and a detailed re More

by Ceejaywho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Michael Blakley, Greg Eckert

November 03, 2016

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Thank you for the peace of mind! Michael is a consistently personable, calm and customer focused professional. Our recent purchase may just be our 10th from Michael, and we have refe More

by B Tarbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Connor , Jan Michael Blakley, Dana Claxton Sabo, Dark-haired receptionist/phone answerer with glasses who also works in Clinton is outstanding. Loved her.

August 25, 2016

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Employee Rating

Tom Terrill makes car buying an enjoyable experience. No pressure, listens carefully, knows his products well and is just a pleasure to do business with. It wa More

by tjudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill , Rebecca Kosar

Aug 27, 2016

Flemington BMW responded

Tom is definitely a great client advisor! We are so glad that you enjoyed your experience with him! We definitely hope to see you back for your future BMWs! Please do not hesitate to contact us if you need anything more. Thank you for being a loyal customer and have a great time with your new BMW!

July 13, 2016

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Very enjoyable This is our 7th purchase with Flemington BMW and I have to say that every purchase has been great on every level from sales to service. I don't think More

by HOWARD R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Michael Blakley, Bobby Brown, Dana Claxton Sabo, Greg Eckert, Ed Kiley

Jul 14, 2016

Flemington BMW responded

That is awesome! We are so glad we were able to sell you your 7th BMW! Thank you for your business and we hope to see you again for the 8th! We hope you enjoy your 7th BMW and hope you have a great time with it!

June 22, 2016

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Great shopping and buying experience I test drove a bunch of cars and suv's couldn't make up my My mind. My salesman JR Nast suggested a 5 series and it is perfect!!! Love it!! Very kno More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Michael Blakley, J.R Nast

Jun 22, 2016

Flemington BMW responded

Vanessa, thank you for choosing us when it came to purchasing your BMW. We are glad JR was able to assist you in finding the right vehicle for you. Here at Flemington BMW, we always do our best to make sure you have the right price without all the hassle. Once again Vanessa, thank you for choosing us and have a great time with your 5 series!

May 24, 2016

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Total satisfaction I have purchased BMW's from four other dealers. I have not had the sales or service staff be so friendly, prompt and professional as those of Flemingt More

by Rotors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Riccardi Jr. , Bobby Brown, Bryan Clark

May 24, 2016

Flemington BMW responded

We love to hear about our amazing customer service here at Flemington BMW! We thank you and your wife for coming to us for your X5! We also take pride in knowing that you will always be treated right when you walk in the service or sales department. Again, thank you for choosing us for your X5 purchase and have a wonderful day!

May 08, 2016

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Employee Rating

I did not expect to purchase but Trevor found an option that i would not have thought about. He listened to my preference and then offered an idea that i would have not looked at. So, More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Riccardi Jr. , Trevor Baldwin, Jan Michael Blakley

May 31, 2016

Flemington BMW responded

Thank you Maria for coming to us for your BMW! We hope you are having a great time with your new BMW! Trevor and the sales team wish you the best!

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