Jim Hierl | Page 30

Purchase of 428 I had an excellent experience in the purchase of my leased 428 convertible . Everyone from the sales team to the service group to the finance person w I had an excellent experience in the purchase of my leased 428 convertible . Everyone from the sales team to the service group to the finance person were all excellent and made the process seamless. More

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Thrilled with my new 2018 BMW X3 This is the seventh BMW that we have purchased from this dealership. We couldn't be happier with our newest addition. Tom Terrill is a fabulous client This is the seventh BMW that we have purchased from this dealership. We couldn't be happier with our newest addition. Tom Terrill is a fabulous client advisor. Not only is he very knowledgeable about the BMW fleet of vehicles but he is incredibly professional, patient, and honest. He actively listens to his client's needs and makes excellent recommendations. Tom is low-key and you never feel pressured to make a hasty decision. From start to finish, we felt that Tom worked with us to insure that we were satisfied with our purchase. He took great care to make sure that when we picked the vehicle up, it was impeccable and he spent a great deal of time reviewing it's features, connecting our cell phones to Bluetooth, and introducing us to the countless technological features of this fabulous new SUV! Throughout, Tom worked closely with Ed Kiley, the sales manager to develop a realistic deal, lease vs. purchase, suitable to our financial needs. To finalize the purchase, we met with Jan-Michael Blakely, the business manager who reviewed the paperwork and sealed the deal! We would not hesitate to highly recommend Tom, the above-named employees and the dealership to anyone who is interested in BMW! You will not be disappointed! More

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Tom Terrill Tom was great to work with. Listened to our asks and concerns. I would certainly recommend him and the dealership! The process was simple and there Tom was great to work with. Listened to our asks and concerns. I would certainly recommend him and the dealership! The process was simple and there was no high pressure sales pitch. We always work with Jim and he is there to answer any of our questions. Exactly what you want from a Service department. More

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Honest and easy to deal with!! This is my 3rd BMW from the same dealership. I like the nice friendly atmosphere and honesty of the people I have been dealing with.I just bought ano This is my 3rd BMW from the same dealership. I like the nice friendly atmosphere and honesty of the people I have been dealing with.I just bought another car today, 12/28/2017. Yes, I was looking for one but wasn't serious. Walked in to get one of my vehicle serviced and while I was waiting happened to run into J. R. Nast who answered a few questions regarding the 2018 models and introduced me to Agata. In next 2 hours while my vehicle got serviced, Agata had helped me narrow down my options and I walked away with a car. As with any other dealership, there has been a few turnovers but I never felt the difference...did not know Agata but felt like we knew each other for a while. Jan helped me get my paperwork in order and I was out the door in less than 30 min. Car buying has never been this easy. Not only I buy my cars here, I have them serviced here as well. And if you are looking for a good service advisor, look for Jim Hierl. Everyone here is good but Jim is the best. More

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IBMW X3 T Merry Christmas and a happy new year! Thank you so much for helping me purchase my car! You have been there for me since 2004. Thank you frank Merry Christmas and a happy new year! Thank you so much for helping me purchase my car! You have been there for me since 2004. Thank you frank More

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Finally, peace of mind For several month a warning message would pop up on the screen, along with a bell. You can imagine how distracting an annoying that can be. Although For several month a warning message would pop up on the screen, along with a bell. You can imagine how distracting an annoying that can be. Although my husband tried, according to him, several times, to have this resolved, it never was. So after having the "bell" go off one too many times while I was driving, I stopped to see Mr. Hierl. Needless to say, it was fixed the next day and my sanity was restored. Although some may disagree with that. Jim has a calm, reassuring manner, that makes you believe he can get it fixed. Which is exactly what i needed and wanted to hear. He did what he said he would do and is true to his word. A very important attribute in this day and age. My thanks and appreciation goes out to the whole team. More

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Guy gets it done Jim has never failed getting done what he tells me. Great to work with. having used another dealer for a few years due to location, i am returning h Jim has never failed getting done what he tells me. Great to work with. having used another dealer for a few years due to location, i am returning here due to Jim. More

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outstanding service! From my very first service appointment, Jim has been nothing short of amazing! He is personable, knowledgeable and accommodating, going above and beyo From my very first service appointment, Jim has been nothing short of amazing! He is personable, knowledgeable and accommodating, going above and beyond to answer any questions or concerns. Always a pleasure to work with, highly recommend him! More

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Jim Hierl was great! Jim was great! He was always very helpful and accommodating, and not to mention he was very personal and relatable making any of my services very enjo Jim was great! He was always very helpful and accommodating, and not to mention he was very personal and relatable making any of my services very enjoyable! I would highly recommend him to any BMW driver! More

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I have been buying cars at Flemington for the last 20-25 yrs They have wonderful customer service, very knowledgeable about their products. I love my BMW cars. I have owned the X5 as well as the 428 series. M They have wonderful customer service, very knowledgeable about their products. I love my BMW cars. I have owned the X5 as well as the 428 series. My husband has had the 750 and more than one 535. We find the ability to purchase a car there very easy and quick. The followup with any questions concerning the cars is quick and very thorough. More

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