Jieun Chun

Purchased a new Mercedes and had to bring it in twice within the first month for a check engine light. The dealership showed little ownership, provided poor customer support, and ultimately told me to co within the first month for a check engine light. The dealership showed little ownership, provided poor customer support, and ultimately told me to contact Mercedes directly if the issue recurs. Very disappointing experience for a brand that claims to represent quality and reliability. More

by Roven Verified Customer Verified Customer

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It was very pleasant and the Miss Chan is very knowledgeable and very accommodate. I had a really great time buying a car. knowledgeable and very accommodate. I had a really great time buying a car. More

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I buy a car every few years and spend a lot of time doing my research about every detail of the vehicle. I went to several dealers in north and central New Jersey and left each time feeling like the salesper my research about every detail of the vehicle. I went to several dealers in north and central New Jersey and left each time feeling like the salesperson wasn’t listening to what I wanted. They all wanted to sell me what they had regardless of what I wanted. As soon as I met Jieun, my shopping experience was different. She took the time to listen to what I wanted. She was knowledgeable and reassuring. She treated me like a knowledgeable consumer and explained every single detail of every question I asked, explaining every cost and why certain things were an investment. Did I leave having spent more than I thought I would? Maybe! But I got my dream car with no regret, thanks to Jieun. More

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Amazing customer service and very helpful and knowledgeable. We will be back for sure next time. knowledgeable. We will be back for sure next time. More

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JiEun is incredible. She handled everything kindly and accurately, saving me time by getting things done quickly. She handled everything kindly and accurately, saving me time by getting things done quickly. More

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Thanks to Jieun's outstanding service, Benzel-Busch Motor Car will be my go-to dealership for years to come. Her impact on our decision to stay local is undeniable, Motor Car will be my go-to dealership for years to come. Her impact on our decision to stay local is undeniable, More

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I had been thinking about getting a new car for a while, and Jieun made the whole process so much easier. She asked about the style, color, and features I wanted, and over the next month she showed me diffe and Jieun made the whole process so much easier. She asked about the style, color, and features I wanted, and over the next month she showed me different models while explaining the details of each one. She even took the time after her shift to send me information so I could look it over at home. What stood out most was her patience and consistency. She met with me again and again, walking me through the cars and re-explaining things whenever I needed it. Even during her busiest hours, she never rushed me or made me feel like I was asking too much. Because of her knowledge and commitment, I found the hybrid that was right for me and I'm in love with my new baby!!! It’s not often you meet someone in sales who puts in this much effort for their customers. She’s the reason I’ll be recommending this dealership to others. More

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I had a very pleasant experience with Jieun. She was extremely helpful with my purchase and worked very hard to meet my needs, providing excellent service throughout my visit to Mercedes. Her de She was extremely helpful with my purchase and worked very hard to meet my needs, providing excellent service throughout my visit to Mercedes. Her detail explanations and dedication truly stood out. I'd definitely revisit. More

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Jieun is a very customer-oriented person who knows handling customers in a very excellent way. Her passion and care absolutely satisfies me beyond the name of Benzel Busch. handling customers in a very excellent way. Her passion and care absolutely satisfies me beyond the name of Benzel Busch. More

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Jieun worked extensively to get the car I wanted. She made the process for me seemlees and provided the best customer service! She made the process for me seemlees and provided the best customer service! More

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