Jessica Owens
Service Consultan
Ralph Sellers Chevrolet
15015 Florida Boulevard
Baton Rouge, LA 70819
315 Reviews
Write a Review315 Reviews of Jessica Owens
November 02, 2025
I have used this dealership on several occasions however the last two experiences have been lack luster. Customer service sucked, they were offended that we called to ask how much longer will you have the the last two experiences have been lack luster. Customer service sucked, they were offended that we called to ask how much longer will you have the vehicle and when will you be able to make a diagnosis? If I drop a vehicle off on a Wednesday and you know, you are too busy to diagnose and will need the vehicle for more than a day or two then you should tell me that when I drop the vehicle off. Give me the option of taking the vehicle somewhere else, making arrangements for transportation or provide me with a loaner vehicle for transportation. After all, I have to work to pay you. Each day we called they were “diagnosing as we spoke.” More
October 26, 2025
Excellent service, fast paced vehicle return time, and one super satisfied customer as a result. one super satisfied customer as a result. More
Other Employees Tagged: Ryan Drew, Brook Roshto
October 24, 2025
Ryan did a great job setting me up and getting my truck out as quick as possible. Work was done to perfection. Glad I have a reputable dealer with a fantastic service center!! out as quick as possible. Work was done to perfection. Glad I have a reputable dealer with a fantastic service center!! More
Other Employees Tagged: Melissa Cherry, Clint Smith, Ryan Drew, Michael King, Jim McChristian, Wesley Jacobs, Brook Roshto
October 19, 2025
Fantastic service at Ralph Sellers Chevy! They got my car taken care of quickly and the repair was excellent. Highly recommend their service department They got my car taken care of quickly and the repair was excellent. Highly recommend their service department More
Other Employees Tagged: Ryan Drew, Brook Roshto
October 09, 2025
The Service Representative iwas very courteous. He met me at my vehicle, explained the time frame for my service, what service was going to be performed, and called me when everything was done. He met me at my vehicle, explained the time frame for my service, what service was going to be performed, and called me when everything was done. He made sure that all of my service needs and concerns were met! More
Other Employees Tagged: Ryan Drew, Brook Roshto
October 07, 2025
I use this dealership, but through the years the service dept has gotten worse. Yesterday I was there for a little over two hours for an oil change and tire rotation. At the hour and half mark the they said dept has gotten worse. Yesterday I was there for a little over two hours for an oil change and tire rotation. At the hour and half mark the they said that I should replace my two air filters and showed me a price. I knew then that I would be a while longer. When I went to pay the young lady could tell that I wasn’t too pleased and said” I’m sorry they are working slow back there today.” Other customers in the lobby were having similar issues. More
October 05, 2025
It was a great experience with the sales team and management the last 4 vehicles I purchased from them was effortless management the last 4 vehicles I purchased from them was effortless More
Other Employees Tagged: Ryan Drew, Michael King, Ricky Watkins , David Chambers
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