Jessica Matos

Jessica is fantastic. She is always helpful and informative. She remembers who I am and she keeps me updated. She is always helpful and informative. She remembers who I am and she keeps me updated. More

by joellerose37 Verified Customer Verified Customer

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Quick appointment set up to change the battery and work was completed quickly. Team was very professional and prompt when completing the work. was completed quickly. Team was very professional and prompt when completing the work. More

by HAGGS91 Verified Customer Verified Customer

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Very pleased with service and explanation of the expenses. I had serious concerns about the cost of my repair. My service advisor Jess, called service manager and we sat in his office so I could ex expenses. I had serious concerns about the cost of my repair. My service advisor Jess, called service manager and we sat in his office so I could express my concerns. He listened and thoroughly explained the cost of the part and labor. It was a very fair charge for what was required. Great customer service from this dealership. More

by scottvaldez1976 Verified Customer Verified Customer

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I always take our Subarus for service at Randy Marion of Mooresville due to their quick service and reasonable pricing. I highly recommend Jessica Matos, she really knows the right service for your Subaru. Mooresville due to their quick service and reasonable pricing. I highly recommend Jessica Matos, she really knows the right service for your Subaru. More

by bobaloo1961 Verified Customer Verified Customer

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The Service department, especially Mark and Jessica are always very attentive and do a fantastic of keeping the customer informed about their vehicle being serviced. I would also say Keeley on the sales s always very attentive and do a fantastic of keeping the customer informed about their vehicle being serviced. I would also say Keeley on the sales side is also very customer service driven and is quick to say hello and make the customer is being cared for in every way. More

by ALLENL.HOFFER Verified Customer Verified Customer

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Wonderful dealership. Joshua Elliot made the whole experience wonderful and smooth. Got me what I wanted. If you need a new car Joshua Elliot is the man to see. Joshua Elliot made the whole experience wonderful and smooth. Got me what I wanted. If you need a new car Joshua Elliot is the man to see. More

by JCQGOOFY Verified Customer Verified Customer

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I’ve always had a great time with the service reps at Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the c Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the cost and how long it would take to fix things. Plus, she got me a loaner car right away. I’d definitely recommend them! More

by RISHI23289 Verified Customer Verified Customer

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Every single time I’ve been at this dealership I’ve had a positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will be my go to for everything. More

by elishallovejoy Verified Customer Verified Customer

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As usual the folks in the service department are terrific to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how the work is progressing, time to complete, and any new steps that might require your approval. Special shoutout to Jessica who went above and beyond to make sure the work on my car was completed successfully even when it meant sending technicians to my home to pick up and return the vehicle. More

by SANDYROBINSON32 Verified Customer Verified Customer

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Excellent service. Service center valued my time. Was in and out in less than an hour. Service center valued my time. Was in and out in less than an hour. More

by bkreynolds32 Verified Customer Verified Customer

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