Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
5.0
118 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

5.0

118 Reviews

Write a Review

118 Reviews of Jessica Matos

August 30, 2025

Dealership Rating
Employee Rating

As usual, JM was great. She quickly got my car set up for the service needed, kept me informed, and sent me down the road with a smile. More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

Randy Marion is a top notch dealer. Will work with your schedule and will have your car service quickly!! I have done business with them over the past 10 years… More

by JGOODNIGHT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

August 30, 2025

Dealership Rating
Employee Rating

The dealership and service waiting area are clean and well supplied with drinks and snacks. They took care of me right away and didn't try to sell me anything that I didn't need. I even got the oil cha More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Exceptional experience from the moment I pulled up until the moment I left. Everyone was friendly. Work was done quickly and no issues. Thank you.! More

by Anthony C
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Unknown named detail guy from Vermont, very nice and knowledgeable.

August 28, 2025

Dealership Rating
Employee Rating

The AC of my car was not working called RMS and it was fixed in less the 3hrs. They also gave a loaner car to use. I love RMS for the happy every time I visit. Thanks a million for all you services. More

by MONEKHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

August 27, 2025

Dealership Rating
Employee Rating

Excellent service, always treated as a truly valued customer. The team at Randy Marion are the best! More

by deborahstantonjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2025

Dealership Rating
Employee Rating

Service was prompt! Service advisors were nice and very professional. They kept me well informed of status. They even sent me a video of the inspection. Excellent jo More

by Bruce.d.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Sbarro

August 22, 2025

Dealership Rating
Employee Rating

Took care of me just like before! Hopefully the problem is solved now. Thankfully under warranty. Aaron does a great job at the service department! More

by STEPHBLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Aug 25, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 19, 2025

Dealership Rating
Employee Rating

Jess was very personal, professional and got me in and out in a timely manner. More

by MIKE_ETHERIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 19, 2025

Dealership Rating
Employee Rating

Jessica provided Fast and personal service, keeping me in the loop and making me feel like a valued customer. More

by Allikufro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (161 Vehicles)

new 2025 Subaru Crosstrek car, priced at $31,928
2025 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2022 Nissan Pathfinder car, priced at $34,585
2022 Nissan Pathfinder
used
Scarlet Ember exterior
Automatic
Four-wheel Drive
new 2025 Subaru Outback car, priced at $39,435
2025 Subaru Outback
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,928
2025 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $35,827
2025 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Ascent car, priced at $49,797
2025 Subaru Ascent
new
Autumn Green Metallic exterior
CVT
All-wheel Drive