Jessica Counts
Jessica Counts at Brandon Honda

Jessica Counts | Page 5

Customer Service Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

Contact Me
4.0
133 Reviews

Originally from Owego New York, I moved to Florida 7 years ago. I have been in the automotive industry for 10 yearsI have been with Honda, specifically Brandon Honda since March 2017. I started in sales and got promoted in 2022 to quality assurance manager.

Dealership Experience

9 yrs, 2 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

Employee Video

4.0

133 Reviews

Write a Review

133 Reviews of Jessica Counts

February 27, 2021

Dealership Rating
Employee Rating

Jessica and the team did a great job accommodating my requests. Very pleased with my visit today. Customer service that counts! Ask for Jessica Counts! More

by Amador.052093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2021

Dealership Rating
Employee Rating

Jessica M. was fantastic! She was very friendly and very patient with us. I would definitely recommend her to our friends and family. Thank You More

by Roxy-r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ortiz

February 17, 2021

Dealership Rating
Employee Rating

Third vehicle purchase from Brandon. Went to another dealer last time for a little better deal but the service was not the same. It’s a little further drive but worth the time and gas! More

by Rdhuckabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Raabe

December 19, 2020

Dealership Rating
Employee Rating

Sales staff helpful. But the car has a lot of problems. They told me the car went through a 161 point inspection. But as soon as we started driving it we could tell there was a lot of problems. Dealership More

by Stallent22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 11, 2021

Brandon Honda responded

Stallent I am so very sorry that you did not have an outstanding experience. I would like to talk with you personally so that I can address this with my team. Would you mind reaching out to me at your convenience please? I hope to hear from you soon! David Farner General Sales Manager Brandon Honda P: 813-664-1234 C: 727-808-0903 davidf@brandonhonda.com

December 18, 2020

Dealership Rating
Employee Rating

Jessica is friendly, professional and courteous.Really Jessica is friendly, professional and courteous. Really enjoyed working with her on my new car purchase. The buying procedure was relatively short c More

by g@ApolloBeach
Customer Service
Friendliness
Recommend Dealer
Yes

December 03, 2020

Dealership Rating
Employee Rating

Outstanding customer service. Friendly. No pressure sale. Knowledgeable about the product. They both are great people and I love the attention to details. My wife was really happy and so was I. More

by timmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Negri , Joseph Rios

November 21, 2020

Dealership Rating
Employee Rating

Extremely for the customer, it was refreshing to find a dealer that understands what customer service should be. Jessica and Don made sure that everything was covered. As a previous customer, we love our More

by timmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Negri , Jonathan Martinez

November 20, 2020

Dealership Rating
Employee Rating

While I couldn't get a vehicle this trip to Brandon, the experience I had with Jessica, the insurance agent and the one manager who spoke to my husband and I was the most positive, up front and honest exper More

by Erin Rose
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 09, 2020

Dealership Rating
Employee Rating

Jessica extremely informative and extremely personally invested to me as an individual and focused on quality rather than quantity beyond the standard and expected car salesman would normally be. Extremel More

by kristynohara15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2020

Dealership Rating
Employee Rating

Wonderful experience with everyone from Tyler and Jessica in Sale through the finance team that got me a better rate than I could ever believe. Best experience buying a car ever. More

by Chris H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Brown, Jennifer Raabe, Chris Hall

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