Jessica Counts | Page 11
Customer Service Manager
Brandon Honda
9209 East Adamo Drive
Tampa, FL 33619
Originally from Owego New York, I moved to Florida 7 years ago. I have been in the automotive industry for 10 yearsI have been with Honda, specifically Brandon Honda since March 2017. I started in sales and got promoted in 2022 to quality assurance manager.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
Employee Video
133 Reviews
Write a Review133 Reviews of Jessica Counts
August 15, 2018
I am proud to be part of Brandon Honda Family! To my Brandon Honda Family, My experience was excellent! Bill k is an awesome salesman. He was polite, honest, informative, delightful, helpful To my Brandon Honda Family, My experience was excellent! Bill k is an awesome salesman. He was polite, honest, informative, delightful, helpful and well mannered. I would extremely recommend Brandon Honda for you car shopping. The best in the area. Big shout out to Jessica, she’s a wonderful soul. Very knowledgeable with technology and very customer service oriented. Sincerely, Nataly C More
Other Employees Tagged: Vaughn Heberlee, Bill "Captain" Kirk
July 26, 2018
Great experience The whole experience from sales to finance and service was great. I can’t remember everyone’s name, but Tony Torres, Jessica Joiner, and a service rep The whole experience from sales to finance and service was great. I can’t remember everyone’s name, but Tony Torres, Jessica Joiner, and a service rep. Jibi were great. Also very impressed with keeping us well informed as to the status of the installation of window visors that we decided to get installed. And also the fantastic follow up on everything. That’s a sign of great leadership More
Other Employees Tagged: Tony Torres
July 21, 2018
Excellent Customer Service My experience at Brandon Honda was great. Jessica my car saleswoman and management team (Eric Lewis, Grant and Vaughn) were very friendly, yet profes My experience at Brandon Honda was great. Jessica my car saleswoman and management team (Eric Lewis, Grant and Vaughn) were very friendly, yet professional, and made sure I had a hassle free car buying experience. Jessica was kind, caring, pleasant and worked hard to make sure I got the best price for my car and didn't try to sell me things I did not want or ask for. I would highly recommend Brandon Honda if you are in the need for a new or used car. They will take care of you and you will leave there feeling excited about your new purchase. Thank you Brandon Honda for a great job! More
Other Employees Tagged: Vaughn Heberlee, Grant Hocking, Eric Lewis
July 19, 2018
Great experience overall Overall, had a great experience. Went there just looking but fell in love with the car, so we made the purchase. Salesman was great in the beginning Overall, had a great experience. Went there just looking but fell in love with the car, so we made the purchase. Salesman was great in the beginning, not pushy but very helpful and friendly. However, when we went inside to make the purchase, he changed completely. Didn't make our purchase experience very nice. Left us alone 95% of the time and was very straight to the point with everything. Spent more time outside on his phone than with us. Once we went back to finance for paperwork, the experience changed! Our finance guy Bo, was amazing!!! Made the whole experience wonderful!!! Quite a pleasure dealing with Bo! It was late when we finished and were given back to salesman. Didn't go over anything in the car with us and detail was minimal, not so great! However, 2 weeks later I received a call from Jessica for a follow up because our salesman Tony was on vacation. She was very disappointed to hear about our experience and had me come in. She went over everything with me in detail and had a phenomenal detail job done on our car!!! She was amazing and very nice!!! Overall, great experience! More
Other Employees Tagged: Bo Engel, Tony Torres
July 19, 2018
New car purchase Sales man Tony was helpful, patient and very easy to work with, as was Jessica when picking up our purchase. Dealership was busy but the surroundin Sales man Tony was helpful, patient and very easy to work with, as was Jessica when picking up our purchase. Dealership was busy but the surrounding areas were kept clean and friendly. They worked with us on getting the best deal and communicated important information on various options available. More
Other Employees Tagged: Vaughn Heberlee, Tony Torres
June 19, 2018
First time Honda owner and I love it! I am glad I went with Honda as my new vehicle and also glad I went through the process over at Brandon Honda. If you visit Brandon Honda, I highly rec I am glad I went with Honda as my new vehicle and also glad I went through the process over at Brandon Honda. If you visit Brandon Honda, I highly recommend Jessica Counts. She is super friendly, super responsive, and always looking out for her clients. More
Other Employees Tagged: Tim Jamil, Ron Wright
May 29, 2018
Fast, friendly. I came in told them the problem and they fixed it right away couldn't ask for something better. And they also do the job right. I came in told them the problem and they fixed it right away couldn't ask for something better. And they also do the job right. More
Other Employees Tagged: Jerry Meany, Erik Gomez , Kendell Barnes, Grant Burgess, Vaughn Heberlee, Mike Irizarry, Antonio Rueda, Tony Torres, Chris Weiss
April 26, 2018
Overall good experience Front end sales staff very attentive. don't care for the aftermarket push of profit generating offers at the financial portion of transaction. Process Front end sales staff very attentive. don't care for the aftermarket push of profit generating offers at the financial portion of transaction. Process take way two much time to complete. Parts department is exorbitantly overpriced, substantial mark ups over LIST price. More
Other Employees Tagged: Vaughn Heberlee, Driss Hilili
April 11, 2018
Purchase of 2016 Honda CR-V Jessica and Cassandra were both very knowledgeable and professional in helping me find a vehicle which met my needs and budget. They took time to exp Jessica and Cassandra were both very knowledgeable and professional in helping me find a vehicle which met my needs and budget. They took time to explain everything to me , answering my many questions. They were a pleasure to work with during the entire process. More
Other Employees Tagged: Cassandra Butcher
April 08, 2018
Honda purchase All ok in each important respect. The staff were very professional and friendly. The showroom is clean well maintained and well laid out. Jessica was All ok in each important respect. The staff were very professional and friendly. The showroom is clean well maintained and well laid out. Jessica was an absolutely sweet and caring person. More
Other Employees Tagged: Nick Truong

