Jesse Martins
Jesse Martins at Greenway Kia West

Jesse Martins

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.7
84 Reviews
4.7

84 Reviews

Write a Review

84 Reviews of Jesse Martins

September 05, 2025

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Employee Rating

I keep trying fix a issue on my dash board and they never fixed it More

by talitaegidio12
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brett Sopocy, Tony Nguyen

Sep 06, 2025

Greenway Kia West responded

I’m very sorry to hear about the ongoing issue with your dashboard and that we have not resolved it for you. That’s not the experience we want for our service guests, and I understand your frustration. I’d like the opportunity to personally review this with you and make it right. Please reach out to me directly at markfoster@greenwayauto.com so I can assist you further. Sincerely, Mark Foster Service Manager

September 04, 2025

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Siempre me brindan una excelente atención cada vez que voy allá. No tengo quejas al respecto More

by jjsubero8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Sep 06, 2025

Greenway Kia West responded

Hola, ¡Muchas gracias por su reseña de 5 estrellas! Nos alegra saber que siempre recibe una excelente atención aquí en Greenway Kia West en Orlando. Sus visitas de servicio Kia son muy importantes para nosotros, y esperamos seguir atendiéndole con la misma dedicación en el futuro. Thank you again for trusting us with your vehicles—we truly appreciate your loyalty. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

September 01, 2025

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She was very informative she took good care of me and any concerns I had about my vehicle More

by SHAW1772
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Recommend Dealer
Yes
Sep 02, 2025

Greenway Kia West responded

Hi SHAW1772 — thank you for the 5-star review! We’re so glad our Greenway Kia West service team kept you informed and took great care of your vehicle. At our Kia service center in Orlando, we focus on clear communication, quality maintenance, and peace of mind for every visit. We appreciate your trust and look forward to helping with future oil changes, recalls, or routine maintenance. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 01, 2025

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The service on my Nero with the exception of the recalls was completed in the time I was told and the cost was under the amount originally quoted. More

by Mikesob12
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Recommend Dealer
Yes
Sep 02, 2025

Greenway Kia West responded

Hi Mike, thank you for sharing your feedback and for trusting us with your Kia Niro service! We’re glad to hear your visit was completed on time and even came in under the original quote. At Greenway Kia West, our service team takes pride in providing Orlando Kia drivers with reliable, transparent, and cost-effective maintenance. We appreciate your patience regarding the recall items and will continue working to ensure everything on your Niro is handled with care. Your feedback helps us improve, and we look forward to serving you again for routine maintenance, repairs, or future Kia service needs. – Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 01, 2025

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I’ve been a returning customer of Kia 4x. I’ve met some great staff and my visit at Greenway Kia was great—really friendly and helpful the whole way through. This last experience was very imp More

by dlanthony05
Recommend Dealer
Yes
Sep 02, 2025

Greenway Kia West responded

Hi dlanthony05 — thank you for being a loyal Greenway Kia West customer and for trusting us again! We’re thrilled Hasan helped you find the SUV you love, while Carlos guided you through the finance process with clarity and Arturo followed up to ensure everything felt right. Our Kia dealership in Orlando is proud to deliver friendly, transparent service at every step of the car-buying journey, and we’re honored you continue to choose us. Enjoy every mile in your new SUV! 🚙 — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

August 31, 2025

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It was amazing! Wait time was exactly as predicted. I have a good time, thanks! More

by mrivera.hfa
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Recommend Dealer
Yes
Sep 02, 2025

Greenway Kia West responded

Hi mrivera.hfa — thank you for the great feedback! We’re glad your visit to our Greenway Kia West service center was on time and enjoyable. Our Kia service team in Orlando works hard to provide accurate wait times, clear updates, and quality care so every visit feels stress-free. We appreciate your trust and look forward to helping with future maintenance needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 26, 2025

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He is the best dealership I found here! ! I was a great experience for my family! More

by paivalessandra
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Recommend Dealer
Yes
Aug 28, 2025

Greenway Kia West responded

Hi Alessandra, thank you for sharing your experience! We’re so glad you and your family found what you were looking for here at Greenway Kia West in Orlando. Our goal is to make every Kia purchase simple, enjoyable, and family-friendly. We truly appreciate your trust and look forward to welcoming you back! 🚘 — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

August 25, 2025

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He knows his job very well. He knows how to talk with customer. He explained things well More

by Jeanyvesberge
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Recommend Dealer
Yes
Aug 25, 2025

Greenway Kia West responded

Jeanyvesberge, thank you for sharing your experience. We’re glad our team took the time to explain everything clearly and make your visit comfortable. We appreciate you choosing Greenway Kia West in Orlando and look forward to helping with all your Kia needs. — Anas Lazaar

August 25, 2025

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This dealership is very friendly and comfy to make yout time goes fast while waiting! More

by samuelbrito08
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Recommend Dealer
Yes

Other Employees Tagged: William Waters

Aug 25, 2025

Greenway Kia West responded

Samuel, thank you for your kind words. We’re glad our Kia service team made your visit comfortable and friendly, helping the time pass quickly while you waited. We appreciate you choosing Greenway Kia West in Orlando for your vehicle’s service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 25, 2025

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The service was very good and fast, and the staff was very friendly and the car was deliver clean More

by ramonasensio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Greenway Kia West responded

Hi Ramona, thank you for sharing your experience! We’re glad our team delivered fast, friendly service and returned your car clean. At the Greenway Kia West service center in Orlando, we focus on making every Kia maintenance visit smooth, efficient, and stress-free. We look forward to serving you again! 🚘 — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

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