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Jesse Martins

Overview Reviews (104) Inventory (463)

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Jesse Martins

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6

104 Reviews

4.6

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (104) Inventory (463)

104 Reviews of Jesse Martins

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October 01, 2025

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Awesome awesome awesomeness and so many other things that are in your life and that you are doing are in your life and that you are doing More

by cmfflem03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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October 01, 2025

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EXCELLENT SERVICE, FAST, RELIABLE, REMEMBERED MY NAME, VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE More

by bodyshop16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Oct 01, 2025 -

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re glad to hear our team delivered fast, reliable service and even finished your vehicle ahead of schedule. It’s always our goal to make every visit a great Kia service experience in Orlando. We look forward to helping you again! — Mark Foster, Service Manager

September 29, 2025

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Employee Rating

Totally Worth The Drive. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. More

by BENTLEY012262

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Sep 29, 2025 -

Greenway Kia West responded

“Thank you for the 5-star review! We’re glad the drive was worth it and that your car feels like new after service. Keiara will be happy to know her professional and kind care made a difference. At Greenway Kia West in Orlando, our Kia service center is focused on keeping every vehicle performing its best—with a little extra comfort like fresh coffee while you wait. We look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

September 28, 2025

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Employee Rating

All the attention, from the first day with Keiara it has been incredible, I will continue taking my cars to this location been incredible, I will continue taking my cars to this location More

by Judvv87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Sep 29, 2025 -

Greenway Kia West responded

Thank you for your 5-star review! We’re so glad to hear that Keiara has provided you with incredible service from day one. At Greenway Kia West in Orlando, our Kia service center is committed to long-term care and earning your trust so you’ll always feel confident bringing your vehicles to us. We truly appreciate your loyalty and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

September 28, 2025

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Employee Rating

Excellent service, timely oil change. Updates on services needed in future. Got to test drive new k5 Updates on services needed in future. Got to test drive new k5 More

by Althea Subanney

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2025 -

Greenway Kia West responded

Thank you, Althea! We’re glad you enjoyed excellent service and a timely oil change, along with helpful updates on future maintenance. And it’s always exciting to test drive the new Kia K5! At Greenway Kia West in Orlando, our Kia service center is committed to keeping your vehicle in top shape while giving you the chance to explore the latest Kia models. We appreciate your 5-star review and look forward to seeing you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

September 24, 2025

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Employee Rating

I recently had the worst experience with Kia's customer service. My car was at the dealership for over a month, and to my disbelief, they managed to lose my keys. As if that wasn't bad enough, when I final service. My car was at the dealership for over a month, and to my disbelief, they managed to lose my keys. As if that wasn't bad enough, when I finally got my car back, it wasn't even fully reassembled. The level of incompetence and lack of care is astounding. It's incredibly frustrating to have your vehicle held for so long, only to be returned in a worse state than when it was brought in. I strongly advise against trusting Kia with your car service needs. This has been an absolute nightmare. More

by cbo377949

Verified Customer

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Sep 29, 2025 -

Greenway Kia West responded

I’m very sorry to hear about your experience and the frustration it caused. This is not the level of service we strive to provide, and I want to personally look into what happened with your vehicle. Please contact me directly at markfoster@greenwayauto.com so I can review the details and work toward making this right. — Mark Foster, Service Manager

September 20, 2025

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Employee Rating

Excellent attention and service and very grateful to Brett for his support and help, thank you very much for everything Brett for his support and help, thank you very much for everything More

by casananeil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Sep 22, 2025 -

Greenway Kia West responded

Hi, Thank you for the kind words and 5-star review! We’re so glad Brett provided the support and guidance you needed to make your car buying experience smooth. At Greenway Kia West, we’re committed to delivering excellent service at our Kia dealership, and it’s wonderful to know Brett delivered on that promise. We truly appreciate your trust and look forward to helping you again in the future. Sincerely, Anas Lazaar General Sales Manager Greenway Kia West anaslazaar@greenwayauto.com

September 14, 2025

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Employee Rating

The service was excellent, fast and efficient. The oil change was done carefully, with attentive professionals, fair pricing and a clean, organized environment. I highly recommend it, I left very The oil change was done carefully, with attentive professionals, fair pricing and a clean, organized environment. I highly recommend it, I left very satisfied! More

by pedro-e-lucas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Villa, Brett Sopocy

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Sep 19, 2025 -

Greenway Kia West responded

Hi Pedro, Thank you for the 5-star review and recommendation! We’re glad to hear you had an excellent experience with your oil change service at Greenway Kia West in Orlando. Our service team takes pride in being fast, efficient, and professional while keeping our environment clean and welcoming. We look forward to helping you again at your next Kia service appointment. — Mark Foster Service Manager markfoster@greenwayauto.com

September 13, 2025

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Employee Rating

Im really happy with Kia team service, everything was great I totally recomenda the service. And I'll gonna be back their great I totally recomenda the service. And I'll gonna be back their More

by lcpiscinas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jesse Martins

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Sep 19, 2025 -

Greenway Kia West responded

Hi, Thank you for the 5-star review and recommendation! We’re thrilled to know you’re happy with the service you received from our team at Greenway Kia West in Orlando. Providing great customer care and dependable Kia service is always our priority, and we look forward to welcoming you back at your next visit. — Mark Foster Service Manager markfoster@greenwayauto.com

September 13, 2025

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Employee Rating

My experience has been great so far. Nothing but friendly service, great atmosphere, and everything is timely and organized. I am always told what to expect and what is needed for me car Nothing but friendly service, great atmosphere, and everything is timely and organized. I am always told what to expect and what is needed for me car with no sudden surprises or frustrations. More

by ariwork3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jesse Martins

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Sep 13, 2025 -

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that your visits have been friendly, well-organized, and transparent with no surprises. Our Service Team works hard to provide clear communication and a positive atmosphere every time. We truly appreciate your trust in us. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

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