Jesse Holovacko

Exceptional Resolution and Outstanding Service I'm updating my review to reflect how General Manager Jesse Holovacko and his team ultimately provided exceptional service and made everything right. W updating my review to reflect how General Manager Jesse Holovacko and his team ultimately provided exceptional service and made everything right. What Initially Happened: I experienced communication issues and unprofessional handling during my initial visit, which led to frustration and a negative first impression. How It Was Resolved: Jesse personally stepped in, acknowledged the issues, and worked tirelessly to find a fair solution. He demonstrated true leadership and commitment to customer satisfaction. Outstanding Team Performance: Jesse (General Manager): Personally coordinated everything and ensured professional follow-through Cirillo (EV Specialist): Incredibly knowledgeable and helpful with rebate documentation Jack (Finance): Professional and transparent with financing, delivered exactly as promised Vinny (Delivery Coordinator): Made delivery smooth with clear communication and patiently explained every detail of the EV features Final Outcome: Received my 2025 Chevrolet Equinox EV at an excellent price with 0% financing. The entire team was courteous, patient, and professional throughout the resolution process. Why I'm Updating This Review: While we had initial challenges, Jesse and his team showed what exceptional customer service looks like. They honored their commitments and turned a difficult situation into a positive experience. Recommendation: I would recommend Richard Lucas Chevrolet, particularly working with Jesse and his specialized team. They demonstrate that the dealership stands behind their word and will work to make things right. Date of Updated Experience: July 2025 More

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We had a great experience at Richard Lucas Chevrolet! Jesse, Jack, Robert and Vinny made us feel at ease and comfortable in our purchase. From when we walked in the door to when Vinny was explaining th Jesse, Jack, Robert and Vinny made us feel at ease and comfortable in our purchase. From when we walked in the door to when Vinny was explaining the car to my son, there was no stress, no pressure and just great customer service! They made buying my sons first car so easy and stress free! Thank you all! More

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I could not say enough praise about this dealership and my vehicle purchase. The entire staff made the process seamless and extremely easy. We walked in with a vague idea of what we were looking for and le my vehicle purchase. The entire staff made the process seamless and extremely easy. We walked in with a vague idea of what we were looking for and left a few short hours later behind the wheel in our new truck. Jesse, Marty, and Vincent were so nice and pleasant to work with and extremely professional; handling the finance piece as well. I could not in my life have ever asked for a better vehicle, car buying experience, or team to make it happen. Kudos Jesse, Marty, and Vincent!!!!! More

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My husband and I were in the market for a new car and visited a few dealerships in the area but the experience we received at richard lucas was second to none. Comfortable and easy from start to finish. visited a few dealerships in the area but the experience we received at richard lucas was second to none. Comfortable and easy from start to finish. Kenny went above and beyond to make it such. No games nice people More

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This dealership is amazing! Everyone is so nice especially Jesse Holovacko, Javier Rosado and Vincent Franco and all the rest of the employees. I have never had such a positive Everyone is so nice especially Jesse Holovacko, Javier Rosado and Vincent Franco and all the rest of the employees. I have never had such a positive experience at a car dealership! We traveled from Staten Island to NewJersey and I am so glad we did! We will be recommending them to everyone we know! When we left with our new car we felt like we were family! More

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This is my 5 car with Lucas Chevy. Very satisfied staff very helpful. The service department is excellent Very satisfied staff very helpful. The service department is excellent More

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It was a pleasure working with Kenny Marke in purchasing our 2024 Chevy Trax. He explained all the features of the car and answered all of our questions regarding the function of each button on the dashboar our 2024 Chevy Trax. He explained all the features of the car and answered all of our questions regarding the function of each button on the dashboard. He was patient and listened to all of our concerns. It was a long process and he made sure we were comfortable and offered coffee/water on several occasions. He was very personable and I felt he fully understood our needs. My only complaint was with Jesse Holovacko, General Sales Manager. During the negotiations, he refused to provide a detailed printout/summary of all the fees, taxes, etc. that were included in determining his "out-the-door" price. Expected and would have liked more transparency from him. More

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