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Jerry Lacy
368 Reviews
Dealership Experience
14 yrs, 5 mos
Languages Spoken
English
368 Reviews
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368 Reviews of Jerry Lacy
January 08, 2017
Awesome car buying experience! I love Family Hyundai! Everyone I encountered were professional but personable! Since I bought a new car, I'm a "VIP", so I get free oil changes and c I love Family Hyundai! Everyone I encountered were professional but personable! Since I bought a new car, I'm a "VIP", so I get free oil changes and car washes for life! Jerry, my salesman, actually made car buying fun due to his exceptional sense of humor. I'd mention the names of the other outstanding people I encountered during my experience, but I'm afraid I might leave someone out because I'm still so excited about my new car I can't think as well as I normally do! I feel confident that if I have any needs or concerns, Family Hyundai will bend over backwards to accommodate me. I highly recommend Family Hyundai!! More
by Smiley
Other Employees Tagged: Graham Watson , Karissa Hobbs, Al
January 05, 2017
Un prepared! The finance team was good! they were professional and very friendly! I think i didn't do a good job of price checking for the best deal. I don't fee The finance team was good! they were professional and very friendly! I think i didn't do a good job of price checking for the best deal. I don't feel I got a good deal. but that's water under the bridge now. again...I blame my self for a like of preparation. More
by lacharles316
Verified CustomerDecember 29, 2016
Car Shopping This is the first time in my history of car shopping where I had a very positive experience. Jerry, Al, Joe, and Graham were straight forward. I didn' This is the first time in my history of car shopping where I had a very positive experience. Jerry, Al, Joe, and Graham were straight forward. I didn't feel as if I was taken advantage of or "sold" a car. My salesman Jerry and I worked together to really find the vehicle that got my needs best. More
by starkm2006
December 21, 2016
Excellence Very helpful, To the point and direct. No pressure, it asked the Right questions and didn't push me in one direction or the other. I'm glad it asked a Very helpful, To the point and direct. No pressure, it asked the Right questions and didn't push me in one direction or the other. I'm glad it asked about the Sales staff, and the Service that I experienced. More
by jmac549
Other Employees Tagged: Mike Majchrowicz
December 16, 2016
2017 Hyundai Sante Fe Forgot the finance persons name. However all were very friendly. Jerry did a fine job and was very informational. Process took 4 hrs. Although ev Forgot the finance persons name. However all were very friendly. Jerry did a fine job and was very informational. Process took 4 hrs. Although everyone was very nice I would have preferred this to move a bit more quickly. More
by lizzie0313
Other Employees Tagged: Al Pellizzeri
December 13, 2016
Great Dealership This is a great place to purchase a new or used car. I never felt pressured to settle for less than I wanted. If they don't have what you are looking This is a great place to purchase a new or used car. I never felt pressured to settle for less than I wanted. If they don't have what you are looking for they will go out of their way to find exactly what you are looking for. I will recommend to anyone I know that is looking for a new or used car to check out Family Hyundai!!!! More
by tmk3001
Other Employees Tagged: Kristi Feinberg, Al Pellizzeri , Grahmm Watson
December 08, 2016
Customer service Mr. Lacy had excellent customer skills. He was very pleasant to work with in assisting me in purchasing a new vehicle. He was proficient in answering Mr. Lacy had excellent customer skills. He was very pleasant to work with in assisting me in purchasing a new vehicle. He was proficient in answering the questions I had in regards to the new vehicle. He patiently went over the features in the car even though I previously owned the same car. I was pleased with his sales approach. I will gladly recommend Family Hyundai and Jerry Lacy. More
by lucole13
November 29, 2016
Survey taken by Michelle Tracz I was happy with my experience. The requirement of 25 word minimum in order to exit is the only annoying experience that I have had. I was happy with my experience. The requirement of 25 word minimum in order to exit is the only annoying experience that I have had. More
by misssymt
November 08, 2016
Great Experience was great. This is my second car purchase and I will be back when I need another. Jerry was very helpful and listened to what I wanted. Experience was great. This is my second car purchase and I will be back when I need another. Jerry was very helpful and listened to what I wanted. More
by mjtroc
October 22, 2016
Excellent experience I was approached right away I was upfront about my wants and needs and Jerry went really get to it. Everyone was friendly and professional. It was an I was approached right away I was upfront about my wants and needs and Jerry went really get to it. Everyone was friendly and professional. It was an overall excellent experience. More
by rosadeffala
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