Jerrold Browning | Page 13

Courteous,professional & friendly. Answered all my questions & still take my calls with a helpful attitude. Answered all my questions & still take my calls with a helpful attitude. More

Report | Print

Problem resolved Had a check engine light come on within minutes of leaving the dealership. The entire staff bent over backwards to get it resolved, including coming Had a check engine light come on within minutes of leaving the dealership. The entire staff bent over backwards to get it resolved, including coming to my home, picking the car up and letting me use a loaner for a week. My salesman, finance manager and service rep were fantastic. This is the second Mercedes I’ve bought from LR Mercedes. I am extremely pleased with the experience. More

by CHOKEM22 Verified Customer Verified Customer

Report | Print

Awesome service There is a Mercedes dealership 50 minutes from me but I drive the 2.5 hours for this exceptional service. Sales and service is awesome There is a Mercedes dealership 50 minutes from me but I drive the 2.5 hours for this exceptional service. Sales and service is awesome More

by CHERYLBRIGHTWELL Verified Customer Verified Customer

Report | Print

Great experience!!! Test drove a GLK that I really liked but wasn’t ready to buy. After a couple of hours, I couldn’t get it off my mind and called my associate Jerrold a Test drove a GLK that I really liked but wasn’t ready to buy. After a couple of hours, I couldn’t get it off my mind and called my associate Jerrold about 6 pm. I told him I could come back the next day since it was almost closing time. He was able to not only get an entire squad to stay over for us but to also get us out in less than an hour! Best car buying experience I’ve ever had! Ultimate professionals and he didn’t try to sway my decision as I was trying to decide between Audi, BMW and Mercedes. The drive made the decision for me. More

by REGMCOLE Verified Customer Verified Customer

Report | Print

Great people, great experience. Fantastic experience. Exactly what you expect from this level of dealership. Everyone I worked with went above and beyond to make sure I was taken car Fantastic experience. Exactly what you expect from this level of dealership. Everyone I worked with went above and beyond to make sure I was taken care of. More

by GTaylor Verified Customer Verified Customer

Report | Print

Deciding on my new vehicle. Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping u Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping us also. Carey completed the financial part, he to was also very friendly and helpful. Keep up the great work guys. More

by WTHIELEMIER Verified Customer Verified Customer

Report | Print

Great service I have always have a very good experience with this service team. They always provide me with a loaner and are friendly people. I would recommend them I have always have a very good experience with this service team. They always provide me with a loaner and are friendly people. I would recommend them to my friends. More

by jkaydalton Verified Customer Verified Customer

Report | Print

Flawless My car buying experience exceeded my expectations beyond... Not only did he make my car buying experience hassle free, he was honest and transparent, My car buying experience exceeded my expectations beyond... Not only did he make my car buying experience hassle free, he was honest and transparent, which I feel are missing virtues in any business dealing with sales. It can be difficult to earn the trust of the customer because of the nature of the car business and stereotypes associated with their profession... great experience! More

by ZJASMINE1 Verified Customer Verified Customer

Report | Print

Satisfied I have been a Mercedes customer for a long time and always go to LR Mercedes for servicing. I must say, the service department is declining in service I have been a Mercedes customer for a long time and always go to LR Mercedes for servicing. I must say, the service department is declining in service. I have to call to check on the status of my vehicle and too often, my requests is misunderstood so when I arrive with my vehicle, I have to correct the error. This leaves me skeptical that the correct service was done to my vehicle. More

by CASJAE Verified Customer Verified Customer

Report | Print

Great dealership The salesman was great and purchasing was quick and easy. Jerrold was the very best salesperson I've ever dealt with when buying a car. The salesman was great and purchasing was quick and easy. Jerrold was the very best salesperson I've ever dealt with when buying a car. More

by Colleen Verified Customer Verified Customer

Report | Print