

Jeremy Baker
Internet Sales Director
Ken Garff Gateway Chevrolet
9901 West Papago Freeway
Avondale, AZ 85323
339 Reviews
Write a Review339 Reviews of Jeremy Baker
August 09, 2025
I recently flew in to complete an out-of-state vehicle purchase. While the car was ready for pickup, I was disappointed to find it had a chipped windshield—something that was never disclosed. In my home s purchase. While the car was ready for pickup, I was disappointed to find it had a chipped windshield—something that was never disclosed. In my home state, it’s actually illegal to sell a vehicle with a damaged windshield. We arrived early and were the only customers completing a purchase, yet we waited over an hour just to get into the Finance office. Once there, the process was slowed even further by repeated issues with their “new computer system.” On a positive note, our salesman was outstanding—professional, patient, and helpful throughout the entire process. Unfortunately, the post-sale experience was frustrating. I was sent a password-protected link to view my documents, but the link never worked. After requesting the documents by email, I discovered the dealership had entered my date of birth incorrectly. Since the password was tied to my birth date, the online link was unusable from the start. While I appreciated the effort of our salesman, the lack of disclosure, unnecessary delays, and avoidable document errors left a poor overall impression of the dealership’s operations. More
Other Employees Tagged: Jose Solano Galvez
August 03, 2025
Los coches vienen con fallas de fábrica, se retrasan demasiado para dar respuesta no lo recomiendo demasiado para dar respuesta no lo recomiendo More
Other Employees Tagged: Joe Gambino, Rachael Fry, Dan Bieber, Erasmo "Razz" Quirino
July 29, 2025
Good customer service waiting lounge has good WiFi even I waiting 3 hours for my vehicle to finish I feel like it goes fast because I just sit and watched YouTube videos on my phone that the internet they pr waiting 3 hours for my vehicle to finish I feel like it goes fast because I just sit and watched YouTube videos on my phone that the internet they provide More
Other Employees Tagged: Dan Bieber
July 29, 2025
Started online, negotiating terms, came to the dealership and test drove the vehicle. Part that took the longest was the car cleaning and waiting for finance. and test drove the vehicle. Part that took the longest was the car cleaning and waiting for finance. More
Other Employees Tagged: Andre Howard
July 22, 2025
I had a wonderful buying experience of my 2019 white Silverado on July 16, 2025. Jeremy & Manny was very nice to work with……. Silverado on July 16, 2025. Jeremy & Manny was very nice to work with……. More
Other Employees Tagged: Erasmo "Razz" Quirino, Manuel Nava
July 13, 2025
I flew from CA to AZ because the deal was so good. Everything was taken care of prior to me arriving. The communication was excellent and I was very happy with the price. Everything was taken care of prior to me arriving. The communication was excellent and I was very happy with the price. More
Other Employees Tagged: Andre Howard , Mike
June 26, 2025
We decided to purchase a SUV from here as they had the best prices and had what we wanted. Unfortunately, when speaking with them about specific cars they were not well informed about the features. In add best prices and had what we wanted. Unfortunately, when speaking with them about specific cars they were not well informed about the features. In addition, soon after getting the SUV home it became apparent there was a broken piece on the door handle. Upon contacting them they were not overly helpful as the salesman just wanted to place blame upon us. As of today, we still do not have a resolution. I am not sure what happened to customer service as part of the overall experience. More
June 13, 2025
They were willing to work with me. Everyone was very friendly and helpful it was a great experience Everyone was very friendly and helpful it was a great experience More
Other Employees Tagged: Erasmo "Razz" Quirino, Carlos Aguilar, Marc Cone