Jeremiah Johnson | Page 5

Some of your service techs can’t see the bigger picture when it comes to common sense. Brought my truck in for a tire leak (nail). Asked me if I was due for an oil change and I replied yes. He said he woul when it comes to common sense. Brought my truck in for a tire leak (nail). Asked me if I was due for an oil change and I replied yes. He said he would squeeze me in. Ok. Two hours later, a sealed tire and an oil change I was told to go to the front desk for check out. I was given a bill for $126. I asked what that was for. An oil change and to fix the tire. But I purchased a very expensive package that includes extended service for tire repair and oil changes. Oh, she said. She called back to the service desk to have the bill adjusted. Ok, good. On my way out I noted the tires hadn’t been rotated. So I asked if it was customary to not have tires rotated when one does an oil change. The answer was no. So the question is why didn’t the “service” tech include a tire rotation. Hmmmm. More

by donbrockrn Verified Customer Verified Customer

Report | Print

As Always, the service department is amazing. Great help from Steve, JJ, Nick, Rachel and Jake! Great help from Steve, JJ, Nick, Rachel and Jake! More

by NickyB Verified Customer Verified Customer

Report | Print

I would give zero stars if I could. Service manager was a very mean and condescending man who talked down to me. His behavior was absolutely horrible. I had questions about my payment a Service manager was a very mean and condescending man who talked down to me. His behavior was absolutely horrible. I had questions about my payment and he was so rude and just overall gross. More

by foxxyjenny16 Verified Customer Verified Customer

Report | Print

Always curtious and professional and so easy to get my vehicle in to be serviced vehicle in to be serviced More

by pamela.newton Verified Customer Verified Customer

Report | Print

Had the service department put mud flaps on my 2023 Camaro SS they did a great job looks great thanks Camaro SS they did a great job looks great thanks More

by HOPPY756 Verified Customer Verified Customer

Report | Print

Very helpful and the quote was correct. Rachel went the extra mile and made sure everything was done. Rachel went the extra mile and made sure everything was done. More

by Oklayankee1968 Verified Customer Verified Customer

Report | Print

Very knowledgeable. Very friendly. Quick efficient and personable. Highly recommend. Favorite dealership to work with Very friendly. Quick efficient and personable. Highly recommend. Favorite dealership to work with More

by nzezulka12 Verified Customer Verified Customer

Report | Print

I was able to set up an appointment to have my truck worked on over the phone. The staff was very polite and efficient. The cost of repair came in less that what was estimated. worked on over the phone. The staff was very polite and efficient. The cost of repair came in less that what was estimated. More

by Elfconstruction Verified Customer Verified Customer

Report | Print

I have been a client of Luther Chevrolet and Hudson Wisconsin for over 40 years. They have the best customer care. Wisconsin for over 40 years. They have the best customer care. More

by dkusilek Verified Customer Verified Customer

Report | Print

Straightforward and fair salesman, but slow processing at time of sale. Good extended warranty, but took 4 weeks to get service appointment. Service done satisfactorily and in good time. time of sale. Good extended warranty, but took 4 weeks to get service appointment. Service done satisfactorily and in good time. More

by kerpy Verified Customer Verified Customer

Report | Print