Jennifer Rios

I’m satisfied with the service Napoli has provided for me so far so good so far so good More

by ALSANJR54 Verified Customer Verified Customer

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We were having an emergency with our brand new Kia as we were driving from Virginia to Cape Cod when we suddenly saw a small orange triangle on the dash. I happened to be on the phone with my son who looked were driving from Virginia to Cape Cod when we suddenly saw a small orange triangle on the dash. I happened to be on the phone with my son who looked it up on his phone and told me i needed to go to the nearest Kia dealership. Upon arriving Jen looked at the dash and immediately had a technician come and assess the situation which could have been disastrous as the car which had just been serviced upon leaving the show room in Va. was leaking oil all the way from Virginia to Connecticut! Thanks to your team they assessed the problem and fixed it and i was able to get back on the road. It was a possible horrific … truly horrific situation! I had just put out a great deal of money to purchase this new car and within 2 days my car was in need of repair!!!. My grandson was with me on this toad trip home and consequently put in jeopardy because of the carelessness of a technician in Virginia. I was terrified what might have happened but am very grateful for the kindness and grace that your company showed me and my grandson. Sincerely, Susan Speight More

by SUSANSPEIGHT4 Verified Customer Verified Customer

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Great service and staff. Keep me informed of my vehicle progress theroughout my time there Keep me informed of my vehicle progress theroughout my time there More

by jamcamam Verified Customer Verified Customer

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Excellent, speedy service appointment. Could not ask for more! Thanks so very much to all involved!! Could not ask for more! Thanks so very much to all involved!! More

by sheriffpg Verified Customer Verified Customer

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The best service from a dealer in years I’ve been to my manufacturer and never had a better time manufacturer and never had a better time More

by TLEENEY Verified Customer Verified Customer

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Everybody very friendly, they will try to help you in any way since I got my car I only see very happy way since I got my car I only see very happy More

by VENTUROHECTOR Verified Customer Verified Customer

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No one ever called me back to complete my service so I wasted two hours and was told you didn't have the part and would call in a week and then never heard anything. This was for a recall that you told me wasted two hours and was told you didn't have the part and would call in a week and then never heard anything. This was for a recall that you told me to come in the get fixed that I wasn't having any issue with. More

by CLAIREIPAGLIARO Verified Customer Verified Customer

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Good service I love do my service in Napoli Kia Milford best place thanks you best place thanks you More

by Carmenwilson0419 Verified Customer Verified Customer

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Worker left grease marks and dirt all around my car. I’m very disappointed. Secretary was friendly and knowledgeable. I’m very disappointed. Secretary was friendly and knowledgeable. More

by Mrsgomez007 Verified Customer Verified Customer

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I always know the work on my Kia will always be done right the first time at Napoli Kia. Will keep coming back! right the first time at Napoli Kia. Will keep coming back! More

by r.janutolo Verified Customer Verified Customer

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