Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

Contact Me
4.6
952 Reviews
4.6

952 Reviews

Write a Review

952 Reviews of Jennifer Rios

June 23, 2025

Dealership Rating
Employee Rating

Everyone was super friendly they even let me drop my car off early and the service was performed perfectly! More

by ALYSSADIAS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl, Curtis Smith Jr.

June 22, 2025

Dealership Rating
Employee Rating

I ended up going to Napoli Kia because I purchased a Kia from a side dealership, and unfortunately they had no clue as to what was going on with my car. Spoke with Jen, got the car looked at , and back to t More

by shelly5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2025

Dealership Rating
Employee Rating

great customer service was very helpful mechanic was efficient in the space of time awesome More

by keithgn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

All went great Staff were very helpful and the waiting area was good Took them less time than expected and I was sent videos of my vehicle during the maintenance More

by Salameh.motasem
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 19, 2025

Dealership Rating
Employee Rating

Thank God I had enrolled in the extended warranty program! Also shout-out to Marissa for taking good care of me . More

by jkrantz9473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Ashley Power

June 19, 2025

Dealership Rating
Employee Rating

Quick and efficient. Staff was very friendly and helpful. Process was very easy and they went above and beyond More

by tamayjerry07
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

The service was so quick and easy. I dropped my car off and had a call within a couple hours to come get it. Did not cost a thing either which is great. They bought parts for a recall More

by JCSAPILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

Arrived on time for my appointment and waited for over an hour for an oil change. Was not kept up to date on an ETA. Only received a text message try to upsell me on products. Also, the cost of an oil chan More

by joseph.trombetta6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Haverl

June 19, 2025

Dealership Rating
Employee Rating

Fine Timely efficient courteous I have no complaints. The job was done well. Thank you More

by isykleb
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 19, 2025

Dealership Rating
Employee Rating

Oil change, tire rotation, and inspection went well. Great customer service staff. Thanks for the service. More

by TOM.C.ABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

1
...

Dealership Inventory (392 Vehicles)

new 2026 Kia Sportage car, priced at $35,380
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive
new 2025 Kia Sorento car, priced at $41,940
2025 Kia Sorento
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2025 Kia Telluride car, priced at $43,525
2025 Kia Telluride
new
Ebony Black exterior
Automatic
All-wheel Drive
used 2011 Hyundai Accent car
2011 Hyundai Accent
used
Nordic White exterior
Automatic
Front-wheel Drive
used 2022 Kia Sportage car, priced at $23,977
2022 Kia Sportage
used
Snow White Pearl exterior
Automatic
All-wheel Drive
used 2018 Kia Optima car, priced at $15,888
2018 Kia Optima
used
Platinum Graphite exterior
Automatic
Front-wheel Drive