Dealership Experience
5 yrs, 9 mos
Industry Experience
5 yrs, 4 mos
Languages Spoken
English
375 Reviews
Write a Review375 Reviews of Jennifer Perez
March 22, 2026
Very happy with Jennifer as she makes it all worth it. She is top notch customer service. Excellent and the reason I go there. She makes the experience with the dealership and the reason why I go there. A She is top notch customer service. Excellent and the reason I go there. She makes the experience with the dealership and the reason why I go there. Attention to detail... More
Other Employees Tagged: Jennifer Perez
March 15, 2026
Very worst , and time wasting , absolutely irresponsible people .after wasting time they said warranty expired and not cooperating. Not taking responsibility for their mistakes people .after wasting time they said warranty expired and not cooperating. Not taking responsibility for their mistakes More
Other Employees Tagged: Jennifer Perez
March 07, 2026
I can't comment on Jennifer Perez because when I went in for service, she was not at her desk. When I went back to get answers for what was going on, she was not at her desk. And then when I returned to pic for service, she was not at her desk. When I went back to get answers for what was going on, she was not at her desk. And then when I returned to pick up the truck she was still not at her desk, and I never actually met her. As far as the rest of my experience, I purchased a truck that had over $3000 of add-ons. One of them was a ceramic coat that the truck does not have. The other one was tint that the truck also did not have. I have receipts for both of those services which I had done myself afterwards. It also says that there is a spray on bedliner, which is the original one from when the truck was new and is missing in half of the spots. I don't need a bed liner so I let that go. However, considering that you are charging thousands of dollars for things that customers do not have the option to choose or not choose you should at least have those things done. I also had an issue that right out of the dealership when I was on the highway and hit 70 miles an hour, the truck was vibrating. The response from the team was terrible as soon as it came to service and not sales. I could not believe that such a large dealership was run in such a way. Finally, I bought a new scanner for one of my other vehicles and just for fun decided that I would scan my new truck. It has a deleted code for a transmission control module. That means that somebody scanned the truck at the dealership, saw this issue, and deleted the message without addressing the concern. This is a mechanical problem and something that could make my truck stop More
Other Employees Tagged: Jennifer Perez
March 06, 2026
Jennifer and the entire team were fantastic. I am extremely pleased to find a dealership that can service my brand new F-150 Shelby that I purchased from Matthew-Currie last year. I was unaware I am extremely pleased to find a dealership that can service my brand new F-150 Shelby that I purchased from Matthew-Currie last year. I was unaware that they did not have a Shelby certified master technician. Thank you to Jennifer Perez as she was unmatched in her assistance. Also, my plan is to come back in the coming months and have the vehicle coded across the street, which was another great referral from Jennifer. More
Other Employees Tagged: Jennifer Perez
March 05, 2026
Awesome communication and fast turnaround time. They offer loaners which is very important to me because I work 24/7 They offer loaners which is very important to me because I work 24/7 More
Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Nicole Dobbs, Daniel Arias
February 09, 2026
Quick lane is the best. they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across th they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across the street to have the work done. More
Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Pete Mancini

