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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
339 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

4.8

339 Reviews

Write a Review

339 Reviews of Jennifer Perez

June 14, 2025

Dealership Rating
Employee Rating

The staff was courteous, attentive, and took care of everything that was required for the service appointment. More

by rghendren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro, Michael Tafur, Pete Mancini, Michael Loar

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June 02, 2025

Dealership Rating
Employee Rating

Son muy especial. Estoy contento con mi vehículo de ahora en adelante serán siempre mi deber de confianza Dios les bendiga. More

by fausto0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo, DAVID FUNK

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Jun 05, 2025

Elder Ford of Tampa responded

Hola, gracias por dejar una reseña tan buena y una calificación tan alta. ¡Esperamos poder servirte de nuevo! ¡Cuídate!

June 02, 2025

Dealership Rating
Employee Rating

The service was excellent. The pick and delivery is a wonderful service for seniors. Keep up the good work. More

by woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Pete Mancini, Arecio Canton

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Jun 05, 2025

Elder Ford of Tampa responded

Woody, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 29, 2025

Dealership Rating
Employee Rating

Excellent staffing and repair work in the service department. Would highly recommend to anyone needing a reliable dealership. More

by pnalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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May 31, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 25, 2025

Dealership Rating
Employee Rating

It was clean, plenty of places to sit and wait. Coffee selection was very poor snacks very poor. More

by TROD543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Pete Mancini, Arecio Canton

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May 27, 2025

Elder Ford of Tampa responded

Hi, We strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at Dan Sills, General Manager, Elder Ford of Tampa, 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

April 17, 2025

Dealership Rating
Employee Rating

Everyone is helpful and accommodating. The process from buying a vehicle and go in for service is smooth. If you ever have an issue they will be helpful and make sure you are happy at the More

by Anthony.altieri85
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Apr 19, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 06, 2025

Dealership Rating
Employee Rating

We received excellent customer service from Elder and were very satisfied. We would recommend them to anyone. More

by KELLYEO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Nicole Dobbs, Daniel Arias

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Apr 09, 2025

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2025

Dealership Rating
Employee Rating

Service could never figure out what was wrong with the vehicle. Communication was very poor. Very dissatisfied. My agency will no longer bring our fleet vehicles to Elder Ford for any service. More

by MICHAEL.GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 05, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 31, 2025

Dealership Rating
Employee Rating

Great customer service from the whole entire staff and follow up with you through the process More

by Talltails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 05, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 30, 2025

Dealership Rating
Employee Rating

Great service with a smile in their faces Employees that listen to my concern and fix it right the first time More

by sefabian
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Apr 04, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

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