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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
347 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

4.8

347 Reviews

Write a Review

347 Reviews of Jennifer Perez

July 31, 2025

Dealership Rating
Employee Rating

Excellent service I am really happy when I get my car worked on at this facility. More

by Bissoondenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Arias

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July 31, 2025

Dealership Rating
Employee Rating

Great customer service team very customer friendly, concerned with keeping your car in excellent condition. I recommend coming to have your vehicle serviced here. More

by dmackizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Pete Mancini, Arecio Canton

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July 30, 2025

Dealership Rating
Employee Rating

Your Service is Excellent, I had Leveling Kit and Grille Lighting installed on my Truck. A Huge Thank you to Jennifer Perez and Daniel Arias for getting these Items Installed. Would Recommend Elder fo More

by tletterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo, Daniel Alicea, JUSTIN FIGUEROA, AYMAN ABOUELSOUD, Nestor Cruz, Gerardo Quintanilla

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Aug 01, 2025

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 12, 2025

Dealership Rating
Employee Rating

Jennifer Perez was a joy to work with and very helpful in coordinating the repairs on my new truck! She was very responsive and ensured everything was taken care of to my satisfaction. More

by dottin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Lightfoot, Chris Hesterberg

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Jul 13, 2025

Elder Ford of Tampa responded

Hi Dottin, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Dealership Rating
Employee Rating

I'm very happy I've been treated well I am very happy and feel I am treated well every time I go there. and will definitely recommend to any friends. More

by RSIMMONS10
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Jul 13, 2025

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 07, 2025

Dealership Rating
Employee Rating

Communication needs to improve and things need to be exto a customer better as far as the car loan More

by jadah03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: DAVID FUNK, CHRISTOPHER STOCKTON, Cheyenne Lightfoot

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Jul 10, 2025

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 29, 2025

Dealership Rating
Employee Rating

Dealer has delivered the service as promised every single time. Take the time to visit. More

by dgreen61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

June 15, 2025

Dealership Rating
Employee Rating

Johany has such compassion that I can always tell when I am working with him about my car and how much he cares. He goes the distance and above beyond. I love Elder Ford and I love Johany. More

by laughsalot1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Nicole Dobbs, JUSTIN FIGUEROA, WILLIAM LEIMBACH, Sergio Fabian, Nestor Cruz, Michael Tafur, Michael Loar

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Jun 16, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2025

Dealership Rating
Employee Rating

The staff was courteous, attentive, and took care of everything that was required for the service appointment. More

by rghendren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro, Michael Tafur, Pete Mancini, Michael Loar

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Jun 16, 2025

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

June 02, 2025

Dealership Rating
Employee Rating

Son muy especial. Estoy contento con mi vehículo de ahora en adelante serán siempre mi deber de confianza Dios les bendiga. More

by fausto0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo, DAVID FUNK

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Jun 05, 2025

Elder Ford of Tampa responded

Hola, gracias por dejar una reseña tan buena y una calificación tan alta. ¡Esperamos poder servirte de nuevo! ¡Cuídate!

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