Jennifer DeCiero

Mohawk Honda made the buying process easy and enjoyable. The entire staff were polite, professional, and a joy to work with. They were all happy to meet every customer, and were exceedingly knowledgeable ab The entire staff were polite, professional, and a joy to work with. They were all happy to meet every customer, and were exceedingly knowledgeable about their products. Jen, Jose, Sondra, and Kristie were all incredible to work with! More

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Great deal with the entire team. Chase, MJ, Amanda, Jen, Jason … they really do WORK AS A TEAM!! GOOD JOB 👍🏼 Chase, MJ, Amanda, Jen, Jason … they really do WORK AS A TEAM!! GOOD JOB 👍🏼 More

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Very professional and pleasant to dela with. They go out of your way to make the experience a positive one. They go out of your way to make the experience a positive one. More

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Our purchase process of a new Honda CR-V and trading in of and older Honda Civic went very smoothly. We were very happy with everyone we interacted with. of and older Honda Civic went very smoothly. We were very happy with everyone we interacted with. More

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Jose, Gabe, Jenn, and Brian were all awesome and made leasing my second vehicle from Mohawk Honda a cake walk. Beyond helpful, friendly, and straight shooters. Would definitely recommend this dealership. leasing my second vehicle from Mohawk Honda a cake walk. Beyond helpful, friendly, and straight shooters. Would definitely recommend this dealership. More

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I have only ever owned Nissans, and found myself unexpectedly in need of a new used car. Mohawk Honda had a Nissan Altima, so I made the trip to test drive it. I was immediately warmly greeted by t unexpectedly in need of a new used car. Mohawk Honda had a Nissan Altima, so I made the trip to test drive it. I was immediately warmly greeted by team members and made to feel welcome. A Sales Professional named Camren checked on me and was fun to chat with. A Manager, Jen DeCiero checked in with me to get an idea of what I was seeking. Jen had a relaxing demeanor and came across as a woman who knows her stuff. She brought me to Tyler Haraden, and I test drove the Nissan and another vehicle, at no time feeling rushed, hassled or pressured. While the vehicles I tried were ok, they just weren't 150% right to me. I always thought of Honda's as safe, reliable cars that held their value- I just had never owned one. I ended up test driving the 2023 Honda HRV Sport that I originally saw when I pulled into the dealership, and I loved it. Tyler was one of the best sales people I've dealt with. He was warm and engaging, knowledgeable and straight forward. He didn't do the back and forth bit with the business-finance managers; he asked me what would work and I was given a fair deal. Business Manager John Lucas listened to my offer and was reasonable. Everyone knew I was using my own credit union for financing, but I was not treated as any less important of a customer. Business Manager Frank Fattoruso was also reasonable and impressive with his knowledge and understanding of the final bill of sale and warranty options. I had a lot of questions as I had never owned a Honda, and he- along with everyone else- was more than patient with me. Brianna McKenna sat with me in my new HRV and reviewed all the technology, of which she is well versed and personable. The only reason why I did not give 5 stars is because the ad online and in-house stated that a 3-month trial of Sirius XM was part of the deal, but at time of delivery, I was informed that it wasn't an option on that particular model. I also noticed 3 small dents that I hadn't seen as it was getting dark each time I was able to get to the dealer. Upon informing Tyler, he quickly arranged for someone to drive to my home to pick it up, bring it to the dealership to fix, and then brought it back to me at home- at no charge. Mike Malone(?) in the Service Center was friendly and efficient. I should also mention that my close friend who has been my mechanic of over 20 years, stated that those in the business regard Mohawk Honda's mechanics and service center as one of the best there is. This was the biggest purchase I've ever made, and everyone at Mohawk Honda made me feel excited and appreciative about giving them my business. I plan to return when needed and also to spread the word on their wonderful customer service. The Thank You card was a nice, nostalgic touch that I personally appreciated. Thank you, everyone, for making this an enjoyable experience. More

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Just purchased our 4th vehicle from Mohawk Honda and every deal has been great! They provide excellent customer service! They are trustworthy and honest. The staff respects your time and helps you in an every deal has been great! They provide excellent customer service! They are trustworthy and honest. The staff respects your time and helps you in any way they can. I highly recommend this dealer. More

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Highly reccomended. Very accomodating and professional. They shopped around and were able to beat our credit unions low intrest rate, and have excellent exteded warrenty Very accomodating and professional. They shopped around and were able to beat our credit unions low intrest rate, and have excellent exteded warrenty program. Playroom for little kids, and they have cookies! Who doesnt like cookies?! More

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very good hassel free transaction, quick this is a 10th car I am buying from Mohawk Honda, never had any problems not only with the car , bbut also with sales p hassel free transaction, quick this is a 10th car I am buying from Mohawk Honda, never had any problems not only with the car , bbut also with sales people More

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Mohawk Honda, Glenville Courteous phone message to make me aware of available stock, without bothersome repeated calls. Efficient service. Thorough, patient explanations of Courteous phone message to make me aware of available stock, without bothersome repeated calls. Efficient service. Thorough, patient explanations of new systems and paper work. No high pressure sale. Fair Pricing. Follow-up support. More

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