Jennifer Beene

Corwin is the worst dealership ever and do not care about their customers. We bought a new car and sold it back within 6 months. Rick is an untrustworthy finance department employee who only looks out for hi their customers. We bought a new car and sold it back within 6 months. Rick is an untrustworthy finance department employee who only looks out for his own interests and does not care about helping customers receive the best value for their money. Sales Manager Robert treats customers very poorly with intentions of upselling the customer. Jennifer lied on the phone and in person when taking care of me. Master Tech Jeff was incompetent and did not know how to diagnose my vehicle and returned it in unsafe condition. Corwin's technicians lied about changing parts, and damaged the vehicle during repairs. After returning for the same problem 4 times, we were confident that Corwin's technicians did not have the level of expertise to maintain the car. The car was at the service department for 5 weeks out of the 6 months we owned it, and nothing was ever fixed. I asked for an appraisal, when the car was in the service department for 2 weeks, and it was not done. We always experienced huge hassles getting things done at Corwin and there were problems each and every time. Because of Corwin's horrible employee culture, lack of internal communication, multiple mistakes, and empty promises, we sold our brand new 2025 Honda 6 months after buying. If you buy a Honda, look elsewhere. Poor Management, poor service, and poor technicians. So happy to not ever have to deal with them again. More

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I simply want someone at Corwin Honda to be accountable for the damage they did to my car and have it fixed back the way it was as promptly as possible. It all started with an oil change back in February a for the damage they did to my car and have it fixed back the way it was as promptly as possible. It all started with an oil change back in February and I am still waiting for my car to be fixed the way it was. I simply went in for a oil change and after getting home I noticed grease stains in the fabric it side. To get that fixed, they put a hole in the top fabric liner. To get that fixed, they did not seal all the rubber around the doors and left huge bubbles in the fabric liner. All awhile I am calling Honda Corporate, the service managers (Warren and Shawna). The general store manager (Curtis) and you, the customer service manager and I did not get a single call back from anyone! If this is not called bad service, I am not sure what is. More

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There were multiple errors within 1 service appointment, and additional damage from the second service appointment. Additionally, 3 of the 5 issues were not resolved within the 2 weeks that Corwin’s service and additional damage from the second service appointment. Additionally, 3 of the 5 issues were not resolved within the 2 weeks that Corwin’s service department had our vehicle. There was a lack of responsibility, communication issues within the workplace, negligence, subpar standards for quality and controls, lack of detail/thoroughness, and an absence of honesty in Corwin’s service department. More

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Nice shop. Good folks. Did my oil change and found no other issues. Buy a Honda 🙂 Good folks. Did my oil change and found no other issues. Buy a Honda 🙂 More

by ltcpain75 Verified Customer Verified Customer

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Completed my repairs in a timely fashion. Still waiting on recall parts to come in. Still waiting on recall parts to come in. More

by tony.moy Verified Customer Verified Customer

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Don’t remember who helped me with my service but he was very kind and efficient! very kind and efficient! More

by rlfuchs810 Verified Customer Verified Customer

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Great Dealership,Friendly Staff,Great Service,they make sure that everything that needs to be fixed so your vehicle is good to go!! sure that everything that needs to be fixed so your vehicle is good to go!! More

by williamopeterson Verified Customer Verified Customer

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Danny service adviser is the best and Jeff Mechanic is awesome . Always get great service !! awesome . Always get great service !! More

by R.SEDLACEK Verified Customer Verified Customer

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They are professional and committed to helping owners. They go beyond to ensure you have a good experience. They go beyond to ensure you have a good experience. More

by jcbeckham4683 Verified Customer Verified Customer

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Compared to Groove, it is night & day better! The atmosphere, attitude of employees, and the new appearance. The atmosphere, attitude of employees, and the new appearance. More

by gldnw Verified Customer Verified Customer

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