Jefry Rodriguez | Page 49

Will accept a phone interview to discuss the issues that were encountered with the service department. were encountered with the service department. More

by mjm0 Verified Customer Verified Customer

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Excellent service. Friendly advisor. I really appreciate the video of the vehicle inspection. Great job Friendly advisor. I really appreciate the video of the vehicle inspection. Great job More

by fmurphy1 Verified Customer Verified Customer

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got car back from the second time service. . didn't even have any explaintion enough or the video of the checking as they did before... not clear if the problem came from the first service or . didn't even have any explaintion enough or the video of the checking as they did before... not clear if the problem came from the first service or not... it's not fair for the customer... bad... More

by amnokie Verified Customer Verified Customer

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Very professional. Had my car ready on time. Good communication. Checked on things which were above what I asked for. Had my car ready on time. Good communication. Checked on things which were above what I asked for. More

by Michael.Netsky Verified Customer Verified Customer

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I have had two bad experiences with the Service Department. I brought in the car (a 2020 Macon S still under warranty) for (1) an inaccurate speedometer and (2) an annoying rattle on acceleration. Department. I brought in the car (a 2020 Macon S still under warranty) for (1) an inaccurate speedometer and (2) an annoying rattle on acceleration. The first time they misdiagnosed speedometer issue, saying it was off because I had the wrong size tires (even though the tires on the vehicle were an approved optional size), and said they could not replicate the rattle so it couldn't be addressed. I brought the car in again several months later because the speedo is still off with four new (properly sized) tires, and the rattle remains. They now say the speedometer is off because Porsche wants it to read several MPH fast. They also said they identified and fixed the annoying rattle. But when I got in the car the rattle was still there, as verified by their QC rep during a "post repair" ride along. I now have to bring the car in a third time. Between the first two visits they've had my car more than two weeks (and no loaner was available either time even though I had made appointments) and the original issues persist. And to top it off they don't even seem to care. No apologies. No explanations or assurances that they will make it right. Just "bring it back next week and we will look at it again." I have owned Porsches for many years all over the country and have never experienced such poor service. More

by David Delray Verified Customer Verified Customer

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We are from out-of-town. They were accommodating and outstanding. We’ll for sure be back. They were accommodating and outstanding. We’ll for sure be back. More

by KALTERJILL Verified Customer Verified Customer

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The entire team at Champion was outstanding! ! Jefry is a major contributor. Thank you so much. ! Jefry is a major contributor. Thank you so much. More

by MR.WILLIAM_THOMAS Verified Customer Verified Customer

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Jefry was outstanding. He was professional, courteous and knowledgeable. I would recommend Champion Porsche to all my friends. He was professional, courteous and knowledgeable. I would recommend Champion Porsche to all my friends. More

by golferdad002 Verified Customer Verified Customer

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Customer service I was disrupted and not by the man who finally did the paperwork finally did the paperwork More

by RECCE432 Verified Customer Verified Customer

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Very professional and polite service provider. Always accommodating my requests. Jeffry is knowledgeable and provides an excellent service. Always accommodating my requests. Jeffry is knowledgeable and provides an excellent service. More

by MARCIA3 Verified Customer Verified Customer

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