Jeffery Hirtler | Page 41

Excellent! The Service Department at Mercedes of Princeton consistently provides excellent service. I have a 2008 Merecedes S550 with 193,750 miles on it that J The Service Department at Mercedes of Princeton consistently provides excellent service. I have a 2008 Merecedes S550 with 193,750 miles on it that Jeff Hirthler and the team at Princeton has kept driving as good as new. I have recently ordered a 2020 Mercedes GLE from Mercedes of Princeton largely because of the Sales guidance provided by Arno Orsini and the excellent service provided by Jeff Hirthler. More

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the customer really counts here ! Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates an Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates and times Competent mechanics - everything is explained ahead of all services and the work is completed on time Comfortable waiting room - snacks, beverages in a clean comfortable environment Curtesy van - for longer waits, the van will take you to a near-by restaurant and/or mall. Loaner vehicles are available if scheduled ahead of dropping off the vehicle Price - well, it is a Mercedes.... but the labor charges are fair More

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Exceptional service The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go o The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go out of their way to locate the problem or issue and make sure it's resolved to your satisfaction (and to their high quality standards). I've said many times that their service area is one of their best customer retention strategies. You almost look forward to coming back. More

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Good Dealership Good Customer Service, knowledgeable service advisers, clean waiting area, good communications concerning service updates. I like the ability to reque Good Customer Service, knowledgeable service advisers, clean waiting area, good communications concerning service updates. I like the ability to request a loaner when service is more than several hours. More

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problem quickly identified and fixed great job by brian and matt the tech on servicing and identifying a problem that occurred on the way for my prior scheduled service appointment. great job by brian and matt the tech on servicing and identifying a problem that occurred on the way for my prior scheduled service appointment. More

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Attentive service The problem was diagnosed and dealt with. Unfortunately it took all day, but I was given a loaner car. My air conditioner now runs beautifully( just The problem was diagnosed and dealt with. Unfortunately it took all day, but I was given a loaner car. My air conditioner now runs beautifully( just in time for this heat wave) More

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My service rep Jeff does an excellent job Jeff has taken care of our service needs for over a dozen years and always done a great job of explaining what needs to be done and how it will be don Jeff has taken care of our service needs for over a dozen years and always done a great job of explaining what needs to be done and how it will be done More

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Simply the best! Look no further than Princeton Mercedes for all your car buying, leasing and service needs, I have purchased 4 Mercedes here and its 45 minutes from Look no further than Princeton Mercedes for all your car buying, leasing and service needs, I have purchased 4 Mercedes here and its 45 minutes from my house. I just cant seem to find honesty or trust with other sales people. They are different here.....Tom Knoblock Sr. is a gentleman and a trustworthy authority, his son Tom Jr. has more of the same .....from sales to service you wont be disappointed!! More

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GREAT Excellent service Alex is just a pleasure to work with in every aspect .I will definitely keep on working with Alex in the future , alway make my expe Excellent service Alex is just a pleasure to work with in every aspect .I will definitely keep on working with Alex in the future , alway make my experience very seemless . More

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My GLE was in for service. My service experience is always professional and efficient, thanks to my long time service consultant, Jeff Hirthler. He always respects my time and My service experience is always professional and efficient, thanks to my long time service consultant, Jeff Hirthler. He always respects my time and I value his advice. More

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