Jeffery Hirtler | Page 30

The service was completed within the promised time frame. Clear explanation was given by Jeff about likely issues, and potential ways to address them. The receptionist was very friendly and efficient. Clear explanation was given by Jeff about likely issues, and potential ways to address them. The receptionist was very friendly and efficient. More

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My backup camera had stopped working after an ice storm. When service discovered it could not be fixed, they replaced it at no charge. They were very informative during my 3 hour wait. Best service experien When service discovered it could not be fixed, they replaced it at no charge. They were very informative during my 3 hour wait. Best service experience ever! More

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Prompt service and well organized drop off and pick up. Staff is courteous and follow up during the day is appreciated. Vehicle clean and ready when promised. Staff is courteous and follow up during the day is appreciated. Vehicle clean and ready when promised. More

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Jeff handled my service engagement with professionalism, diligence and competence. The service was impeccable and the courtesy vehicle was a pleasure to use. Thank you very much. diligence and competence. The service was impeccable and the courtesy vehicle was a pleasure to use. Thank you very much. More

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Jeff handled my scheduled maintenance with the utmost courtesy and efficiency. My car was detailed and returned to me with all settings as I had originally programmed them. I highly recommend MB Princeto courtesy and efficiency. My car was detailed and returned to me with all settings as I had originally programmed them. I highly recommend MB Princeton. More

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I have been coming to this dealership for years . The cars , well they speak for themselves but its the service that you get when you come here is why I choose to use this facility. Jeff Hirtler has cont cars , well they speak for themselves but its the service that you get when you come here is why I choose to use this facility. Jeff Hirtler has continued to be very helpful and friendly every time i have had my car serviced. I truly appreciate all the help over the years . Thank you More

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I love my Mercedes A220!It is pothole season, and I hit I love my Mercedes A220! It is pothole season, and I hit one and got a flat tire, rt. front. I brought it in to be replaced. It took 2 hrs. and 15 mi I love my Mercedes A220! It is pothole season, and I hit one and got a flat tire, rt. front. I brought it in to be replaced. It took 2 hrs. and 15 minutes - which seems excessive. Then, Jeff told me that the other front tire had been damaged and also needed replacing. But it was, again, not in stock (the first one wasn't either). Why would you not order two tires when ordering one, just to have in stock? At the end of the day, Jeff offered me a loaner car and just leave my car there - it would have been a better decision for me to have done that. Now I have to go back today for the second tire replacement, and the flat tire is pretty flat. Jeff and all the people at Mercedes are great to work with - very considerate. Jeff was right that a loaner would have been a better answer. But I would have brought the car back for the second tire sooner if I knew it wasn't going to take all afternoon, since I had a deadline on a project I'm working on at work. Thanks, anyway, to all! More

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Been dealing with Mercedes of Princeton for many years and absolutely the experience is flawless year after year. Thanks for all the service they provide. and absolutely the experience is flawless year after year. Thanks for all the service they provide. More

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Great service. There were no hidden charges and service was done efficiently and in the time promised. The dealership was very accommodating and extremely friendly!! was done efficiently and in the time promised. The dealership was very accommodating and extremely friendly!! More

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Very good service. Honest and to the point instructions on the service. I would recommend all Mercedes Benz owners to use them over Ray Catena in Edison. P on the service. I would recommend all Mercedes Benz owners to use them over Ray Catena in Edison. P More

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