This was my first visit to the dealership I was greeted
by friendly service people that took good care of servicing my car in a timely manner and explained any concerns
by friendly service people that took good care of servicing my car in a timely manner and explained any concerns
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by JIMPLACECONST
Service Price Transparency
Other Employees Tagged:
Andrew
Jun 20, 2025 -
Space Coast Honda responded
We're delighted to hear that your first visit to Space Coast Honda was met with friendly service and timely care. Our team is always here to ensure you have a great experience, and we appreciate your feedback! Best, John DeMasso - Service Director - 321-459-3344
Andy and Jeff are outstanding.
Everyone is so helpful and courteous.. also Bob Miller is one in a million
Everyone is so helpful and courteous.. also Bob Miller is one in a million
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by baltazfd
Service Price Transparency
Jun 03, 2025 -
Space Coast Honda responded
Thank you for the wonderful feedback! We're delighted to hear that Andy, Jeff, and Bob made your experience at Space Coast Honda exceptional. We appreciate your support and look forward to seeing you again! Best, John DeMasso - Service Director - 321-459-3344
I went into Space Coast Honda for the Auto Butler
treatment. The dealership employees did a fantastic job. They were friendly and knowledgeable. The work was completed quickly and professionally. The
treatment. The dealership employees did a fantastic job. They were friendly and knowledgeable. The work was completed quickly and professionally. The car looks great. I would recommend them to anyone. Thanks.
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by Matt
Service Price Transparency
Other Employees Tagged:
My service manager was Lauren.
May 12, 2025 -
Space Coast Honda responded
Matt, we're delighted to hear that you had a great experience here at Space Coast Honda! Our team is committed to providing friendly and professional service. Thanks for recommending us! Best, John DeMasso - Service Director - 321-459-3344
Thank you to Bob Miller and Space Coast Honda for all
they do. From sales to service, I always feel like they have taken care of me. My new 2025 Civic Sport hatch is a great car. Bob showed me how to ope
they do. From sales to service, I always feel like they have taken care of me. My new 2025 Civic Sport hatch is a great car. Bob showed me how to operate android auto and it works great. Terry handled all of my paperwork and made things so easy. Thank you
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by Bobspirit992
Apr 24, 2025 -
Space Coast Honda responded
Bobspirit992, we're delighted to hear that Bob and Terry made your experience at Space Coast Honda so positive! Enjoy your new 2025 Civic Sport hatch, and don't hesitate to reach out if you need anything else.
Chad Reed - Sales Manager
Great deal on my new Civic from Bob Miller.
Thank you to all the guys who made it possible. Bob, Terry, Chad, Jeff Logan in service. I’m very happy!!!!!!😊
Thank you to all the guys who made it possible. Bob, Terry, Chad, Jeff Logan in service. I’m very happy!!!!!!😊
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by Bobspirit992
Apr 24, 2025 -
Space Coast Honda responded
Bob, we're delighted to hear you're happy with your new Civic and the service from Bob Miller and our team at Space Coast Honda. Enjoy every mile!
Chad Reed - Sales Manager
Frustrated with Misdiagnosis and Extra CostsReview:“My
wife and I had a frustrating experience with this Honda dealership. The battery light on our vehicle kept coming on and off while she was driving. We
wife and I had a frustrating experience with this Honda dealership. The battery light on our vehicle kept coming on and off while she was driving. We took it in, and they ran a diagnostic, saying they weren’t sure if it was the alternator but found oil leaking onto it. They claimed the alternator was fine but suggested the belt tensioner might be slipping, causing the issue. After spending $2,500 on repairs, I got the car back, and the battery light came on again—then went off. To test it, I had my wife turn on all accessories (seat heaters, AC on high), and the light came back on. When she turned everything off, it went off again—clearly a sign of a failing charging system, likely the alternator.
I’m upset Honda didn’t properly troubleshoot this the first time. We had to bring it back, costing another $1,000 to finally fix what should’ve been caught initially. Their ‘guess and check’ approach wasted my time and money—$3,500 total when it could’ve been less if they’d diagnosed the bad alternator from the start. The service was polite, but the technical expertise fell short. I expected better from Honda.”
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by Susan
Service Price Transparency
Mar 26, 2025 -
Space Coast Honda responded
Susan, I'm sorry to hear about the challenges you faced with your vehicle's diagnosis and repairs. We always do our best to save the alternator if possible but also need to address other concerns that we are faced with. If the oil leak was not resolved it would have affected the new alternator we would have installed. I do apologize if your service advisor did not thoroughly explain the possibilities of this happening. If you'd like to discuss this further or if there's anything else we can do to assist, please feel free to reach out. Thank you, John DeMasso - Service Director - 321-459-3344
Mar 26, 2025 -
Susan responded
Dear Service Manager,
I’m writing to let you know I’m not satisfied with the service I received when I brought my Honda in recently. I told your team the battery light was coming on, but your technicians misdiagnosed the problem because they didn’t troubleshoot it properly. If they had put an electrical load on the alternator and taken the time to test it like I asked, they would’ve seen the issue was the alternator—not the other stuff you upsold me on. Instead, they told me the alternator was fine, and I had to bring the car back to get it replaced after all. The problem here is that your team didn’t test the alternator when I specifically pointed out the battery light, and that’s why it was missed. I’m frustrated I had to deal with this twice when a proper test would’ve caught it the first time. I expect better from your shop.
Great customer service, friendly, clean waiting room and
restrooms. Love that my vehicle is washed and vac'd upon completion of service. Love the next service suggestions and costs so no surprises.
restrooms. Love that my vehicle is washed and vac'd upon completion of service. Love the next service suggestions and costs so no surprises.
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by amydixon1959
Service Price Transparency
Other Employees Tagged:
Lauren - Service Rep 5 stars. Did not have Jeff.
Mar 27, 2025 -
Space Coast Honda responded
We're delighted to hear you enjoyed the service experience at Space Coast Honda! It's great that our team could provide a clean and welcoming environment, along with helpful next service suggestions. We look forward to seeing you again for your future visits!
John DeMasso - Service Director
The gentlemen that greeted me when I pulled up and to
when I left FIVE STARS!!
when I left FIVE STARS!!
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by Jay A
Service Price Transparency
Mar 10, 2025 -
Space Coast Honda responded
Jay, We love hearing this—thank you for the five stars! The Space Coast Honda team will see you next time!
John DeMasso - Service Director
Excellent visit.
Quick service on a major task. Very knowledgeable service rep. Treated with respect and dignity.
Quick service on a major task. Very knowledgeable service rep. Treated with respect and dignity.
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by MountainMan
Service Price Transparency
Other Employees Tagged:
Andrew Gensler
Feb 28, 2025 -
Space Coast Honda responded
We're delighted to hear that your visit was excellent and efficient at Space Coast Honda! Our team takes pride in providing knowledgeable service with respect, so thank you for sharing this feedback.
John DeMasso - Service Director
Love.
My dealer. He goes out of his way to help. Always Takes care of my needs
My dealer. He goes out of his way to help. Always Takes care of my needs
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by ledora.tighe
Feb 14, 2025 -
Space Coast Honda responded
Thank you for the kind review! We're honored to have you as a Space Coast Honda customer and look forward to continuing to serve you in the future! Best, Chad Reed - Sales Manager - 321-459-3344 x121