Jeff Huvaere | Page 2

I recently bought a 2016 F150 from Suburban Ford of Waterford. I love the truck. I am not so happy with the sales staff. I worked with Pam to negotiate a price of $14,800 + fees. I then was working wit Waterford. I love the truck. I am not so happy with the sales staff. I worked with Pam to negotiate a price of $14,800 + fees. I then was working with Ryan on the purchase. I contaccted Ryan and he said everything is set up and ready, just come pick up the truck. I drove 4 hours to purchase the truck. When I signed the paperwork (through the tablet) Michael the finance guy went through the paperwork so fast, I barely had time to look at it. Although he did have time to show me all of the extended warrenty oprions. As it turns out, there must be a method to that type of sales because when i got home, my sales price on a $14,800 +fees was over $18,000. I did contact Ryan and he forwarded me to Michael who did not return my contact, so I contacted Zach the sales manager and again no contact. So my advice is to make sure you read all of the fiqures and get the deal you were promised. I realize I should have paid more attention but i thought they were trustworthy, again, I do love the truck but I will not be visiting Suburban Ford of Waterford again. I have talked with the general manager and he is looking into my situation. More

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To Whom it may concern: I wanted to mention to your staff at Suburban Ford that they went above and beyond their normal routine, and to Let them get some recognition for what they did to a very unu staff at Suburban Ford that they went above and beyond their normal routine, and to Let them get some recognition for what they did to a very unusual event that happened yesterday. Let me tell you in a short story. I was driving my youngest to summer school in the AM, and we felt that we hit a bird in the road, as we saw feathers flying. After a half day of school, I went to pick up my youngest, and in the parking lot, a few people noticed something still in the grill of the Ford Explorer. We looked, and noticed a baby Morning Dove still alive and was trying to get out but to no avail. I thought of just trying to see if Suburban can do anything to help. After driving in the service area, the employees (Pictured attached) came to see and couldn't believe their eyes. They asked a few people and we had about a dozen people looking at the situation. One of the mechanics named Ron, came over and tried for about 5 minutes, and was able to free the dove from the lower grill, and it took off flying despite it being hurt, and my family was so relieved. I know this had a moment in there busy day, and Iam so glad it broke up their routine of servicing the cars and trucks. If you can just acknowledge to them the wonderful staff you have, especially Ron for going above and beyond his job. Respect with Gratitude Michael Nolan, Michaeln22000@yahoo.com 248-830-1450 Preview Ford service dept. .jpg 12.9kB More

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How has Ford not investigated this location? Multiple complaints via VM/Email to the mangers and not a single one responding. This location is a legit joke. Multiple complaints via VM/Email to the mangers and not a single one responding. This location is a legit joke. More

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It's not there fault that Ford had Spain and UK crap engines in 2021 for hybrid Escapes engines in 2021 for hybrid Escapes More

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Suburban Ford of Waterford always makes the new car buying experience a pleasant one for sure. From the general manager, sales manager, sales person, finance and the delivery prep person they all do a buying experience a pleasant one for sure. From the general manager, sales manager, sales person, finance and the delivery prep person they all do a great job. I would definitely recommend to anyone to make their next purchase at Suburban Ford of Waterford. More

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I’ve purchased several trucks from Jeff,,, he is always dependable, honest and true to his customers…and it seems the people he surrounds himself with are the same. Thanks Jeff and I look forward to deal dependable, honest and true to his customers…and it seems the people he surrounds himself with are the same. Thanks Jeff and I look forward to dealing with you for many years to come! More

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Wow, what a great experience. I was at the dealer 3 hours. Everyone was unbelievably nice. The GM and my sales person answered every question I had. I was at the dealer 3 hours. Everyone was unbelievably nice. The GM and my sales person answered every question I had. More

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Jeff and James found me the perfect Bronco! 5th new vehicle purchase and the best one yet. 5th new vehicle purchase and the best one yet. More

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Easy to work with professional and comfortable to work with. Deal went very well. Thank You with. Deal went very well. Thank You More

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I have been working with Jeff for many years now. He is always available when I need help, listened to my concerns and followed thur with all his promises. I went to Jeff 3 years ago with a problem He is always available when I need help, listened to my concerns and followed thur with all his promises. I went to Jeff 3 years ago with a problem. I needed more room in my car to hold 4 car seats as I was transitioning from full time employee to full time care giver of my grandchildren. He found the vehicle I needed and had all the paperwork ready at the prices he quoted me. I’m still driving the vehicle today. I have referred many of my friends and family to him and I have followed him as he has changed locations. More

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