Jeff Franke | Page 13

Hi was very disappointed that this dealer lied to me about a possible deal. Olivia who is a sales rep there told me that they got me approved for a vehicle with 2,000 dollars down then when I arrived it about a possible deal. Olivia who is a sales rep there told me that they got me approved for a vehicle with 2,000 dollars down then when I arrived it was 2,000 plus the negative equity on my car so it was now 6,000. I told the manager no and then he got mad and treated me like a jerk. Not only that the online guy named Zach also lied to me saying yeah we are short on Chevy cruzes would you be willing to sell your to us and then I got there and they said no we are not. Based on how the conversation went it looks like Zach was only interested in getting me to the dealer by any means necessary even if that met lying to a customer. More

Report | Print

Ale at City was great, great selection, easy to deal with and we love the car. One of the easiest purchases we have ever made. and we love the car. One of the easiest purchases we have ever made. More

Report | Print

Great experience ! Jimmy was very personable , informative and definitely on top of his game. I could have sat and swapped stories with him all day. Travis worked to get us the best interest rate informative and definitely on top of his game. I could have sat and swapped stories with him all day. Travis worked to get us the best interest rate out there . So glad we decided to shop for a new Traverse there. Definitely would recommend this dealership . More

Report | Print

In 2018 I drove 2 hours to City Automall to purchase my new F150 and was happy to make that drive again yesterday (May 2021) to get a new Equinox. The entire sales team at both the Ford and Chevrolet lots new F150 and was happy to make that drive again yesterday (May 2021) to get a new Equinox. The entire sales team at both the Ford and Chevrolet lots are exceptional More

Report | Print

Purchased a 2021 Chevy Colorado today, the transaction went very smoothly. I'm very pleased with the pricing and the level of service that I received. went very smoothly. I'm very pleased with the pricing and the level of service that I received. More

Report | Print

Very professional from the time we walked in to the time we left. Joe and the finance team were awesome to work with. Thank you we left. Joe and the finance team were awesome to work with. Thank you More

Report | Print

Very nice shopping experience for 2 New Chevy Trucks. Joe Payton was able to meet all my needs and pricing and I feel he went the extra mile to accommodate me. He was very good at following up on all the reb Payton was able to meet all my needs and pricing and I feel he went the extra mile to accommodate me. He was very good at following up on all the rebates and incentive programs available! Thanks Again Joe! Cheryl More

Report | Print

Best experience at a car dealership I ever had. I was treated with a lot of courtesy and respect. That meant a lot to me in these trying times. Thaddeus was right there when I was done driving through l treated with a lot of courtesy and respect. That meant a lot to me in these trying times. Thaddeus was right there when I was done driving through looking for my specific car. Waving to greet me. Dialed me right in. Very grateful for pairing up with his assistance. I will highly recommend this dealership to who all I meet! City Mall Chevrolet/Ford you made a smart move having Thaddeus on your staff! More

Report | Print

Great experience. Steve greeted us has we walked up to the door. I told him what I was looking for and he took us right to the truck and answered all the my questions. They gave us what we were looking fo the door. I told him what I was looking for and he took us right to the truck and answered all the my questions. They gave us what we were looking for for our trade-ins and also made sure to find any rebates or discounts we were eligible for - everyone was professional and friendly. Thanks Steve, Jeff and Alex More

Report | Print

We were greeted with exuberance and a friendly smile by Thaddeus in the lot. Thaddeus didn’t seem pushy but on the contrary he seemed exited to help in our search. All the associates were friendly to work Thaddeus in the lot. Thaddeus didn’t seem pushy but on the contrary he seemed exited to help in our search. All the associates were friendly to work with and very professional, we will directing our business to City Auto Mall in the future. Thank you son much Mike and Lori Morel More

Report | Print