Jeff Arthur
Jeff Arthur at Lakeland Volkswagen

Jeff Arthur

General Sales Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
4.4
131 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

4.4

131 Reviews

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131 Reviews of Jeff Arthur

August 26, 2025

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Employee Rating

Friendly and helpful staff. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. More

by alice_diveley
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Lakeland Volkswagen responded

Thank you, Alice! We’re happy to hear our team made you feel welcome and that both your past service experience and your new car have been going so well. We appreciate your kind words and look forward to being here for you whenever you need us!

August 17, 2025

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Great quick professional service good accommodations. Take the shuttle in the new buzz you won’t regret it More

by HBXL
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Recommend Dealer
Yes
Aug 18, 2025

Lakeland Volkswagen responded

We’re happy to hear you had a great experience with our fast and professional service! Glad you enjoyed the shuttle in the new Buzz at Lakeland Volkswagen.

July 30, 2025

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Danny and Dominic and the managers were great … they went beyond expectations … while Tristan was a deception … he ignored us Hispanic that were in the show room for more than 15 minutes and choose q white f More

by estrelli_1
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Recommend Dealer
Yes
Aug 01, 2025

Lakeland Volkswagen responded

Thank you for sharing your experience. We're so glad to hear that Danny, Dominic, and the management team provided you with such great service and went above and beyond. We truly appreciate your business and your trust in purchasing not just one, but two vehicles with us. Your feedback is important, and we’ll be sure to share it with the team to ensure every guest feels equally welcomed and valued.

June 24, 2025

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I took my car to replace water pump I was charged 2,300 super expensive plus I got the car back super dirty inside and outside with mud everywhere More

by miguelrivera7746
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Recommend Dealer
No
Jul 02, 2025

Lakeland Volkswagen responded

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Jul 01, 2025

Lakeland Volkswagen responded

Hello Miguel, thank you for sharing your experience. We’re sorry to hear about the condition of your car after service and the charges you mentioned. Please reach out to Jared Diveley at jared@lakelandvw.com so we can address your concerns and work toward a solution.

June 20, 2025

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Larry, Danny and Jeffery were all helpful in the car buying process. Thank you for all you've done to help me thru the process and look forward to doing business in the future. Mark Phillip Wall More

by Gesus@33
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Charles Draper

Jun 21, 2025

Lakeland Volkswagen responded

Hi Mark, thank you for the thoughtful feedback! We're glad Larry, Danny, and Jeffery were all helpful throughout your car buying process. We appreciate your kind words and look forward to working with you again in the future.

June 19, 2025

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Good service, excellent customer service. Great, fast, and well executed trained team. Made whole experience great. More

by Guilherme Oliveira
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Recommend Dealer
Yes
Jun 20, 2025

Lakeland Volkswagen responded

Hi Guilherme, thank you for the fantastic feedback! We're glad our trained team provided excellent, fast service that made your experience great. We appreciate you choosing us!

May 18, 2025

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Doing business with LW since 2004. Always upfront from sales to finance to ser ice. More

by vwghia1971
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Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett , Katlyn Oldham

May 19, 2025

Lakeland Volkswagen responded

Hi, Thank you for being a loyal customer since 2004! We’re proud to provide upfront and honest service from sales to finance to service at Lakeland Volkswagen. Looking forward to many more years together!

April 30, 2025

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Excellent work and customer service thank you so much for everything for you good work More

by aolalberto.zapata
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Recommend Dealer
Yes

Other Employees Tagged: Charles Draper, Larry Riddle, Michelle Barnett, Jeffrey Dixon , ERICA BAUTISTA, Hunter Jackson, Michael Mahoney, Hiram Mendez Mounier, Katlyn Oldham

May 01, 2025

Lakeland Volkswagen responded

Thank you for your kind words! We're so glad to hear that you had a great experience with us. We appreciate your feedback and look forward to serving you again at Lakeland Volkswagen!

March 23, 2025

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Good service she work faster and complete for the exelen for the company and costume More

by pjuan1018
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle , Matthew Lindberg, Katlyn Oldham

Mar 23, 2025

Lakeland Volkswagen responded

Thank you for the kind words! We’re so glad to hear you received great service and that everything was completed quickly and efficiently. Your feedback means a lot, and we appreciate you taking the time to share it!

January 29, 2025

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The curtesy is great and is clean but the service I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did More

by awilda1990
Service Price Transparency
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Recommend Dealer
No
Feb 04, 2025

Lakeland Volkswagen responded

Hi, we deeply apologize for the frustration and confusion you experienced during your visit. It’s important to us that all of our customers feel respected and valued. We would like to address your concerns further and ensure your experience is properly resolved. Please reach out to Jared Diveley at jared@lakelandvw.com so we can discuss this matter in more detail and work towards a solution. Thank you for bringing this to our attention.

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