Jeff Alves
Jeff Alves at Larry H. Miller Hyundai Peoria

Jeff Alves | Page 32

Finance Director

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
4.9
434 Reviews

BIRTH PLACE: SAN JOSE, CA PREVIOUS OCCUPATION: 911 DISPATCHER HOBBIES: TRAVELING, FISHING, WORKING OUT, HUGE SPORTS FAN FAVORITE MOVIE(S): STEP BROTHERS, WEDDING CRASHES FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: A CAREER OPPORTUNITY WITH ENDLESS POTENTIAL FOR GROWTH.

Dealership Experience

12 yrs, 2 mos

Industry Experience

13 yrs, 8 mos

4.9

434 Reviews

Write a Review

434 Reviews of Jeff Alves

April 12, 2019

Dealership Rating
Employee Rating

Great People!!! Everyone was very knowledgeable & very friendly! We love our new car & know we well be taken care of. Thank you everyone for your help. Good attitudes More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Baldwin, Jen Martinez, Ben Schwartz, Robert Smith

Apr 15, 2019

Larry H. Miller Hyundai Peoria responded

Thank you for the kind words! Stop by and see us anytime! - Rick Trinkl, General Manager

April 01, 2019

Dealership Rating
Employee Rating

New Santa Fe Sam and Nick took great care of us and we got a very good deal on the new car we were looking for. Very Good Experience. More

by Bobd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Laffoon , Sam Quina

Apr 02, 2019

Larry H. Miller Hyundai Peoria responded

Thank you for coming to see is, Bob! We hope that you are having a great day! - Rick Trinkl, General Manager

March 28, 2019

Dealership Rating
Employee Rating

Easy and good experience I had a great experience buying my used Santa Fe from Alex and Justin. I will be buying my next car from them as well. More

by Mhunt15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Mauer , Alex Tolentino

Mar 29, 2019

Larry H. Miller Hyundai Peoria responded

Thank you for coming to see us! It was a pleasure having you at the dealership. Enjoy your new Santa Fe! - Rick Trinkl, General Manager

March 28, 2019

Dealership Rating
Employee Rating

Fantastic Customer Service and Employees My husband and I had the best experience we've ever had buying a car!! We went in to this Dealership to "look" at 2019 Hyundai Tucson SUV's. Our sa More

by Wonderful Cust Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Baldwin, Albert Heron

Mar 28, 2019

Larry H. Miller Hyundai Peoria responded

Thank you for coming in! We are thrilled that everything was able to work out and that you were able to find a great new vehicle. We hope that you will reach out to us if there is anything that you need down the road. Have a wonderful day! - Rick Trinkl, General Manager

March 23, 2019

Dealership Rating
Employee Rating

Great Experience Being my first car buying experience I came in with a lot of apprehension. I’ve been told many horror stories about dealing with car salesmen. But fro More

by Bluscon2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Jorden Smart

Mar 25, 2019

Larry H. Miller Hyundai Peoria responded

I am thrilled to see that you enjoyed your visit to our dealership. Be sure to reach out if there is anything else you might need in the future. Have a wonderful day! - Rick Trinkl, General Manager

March 21, 2019

Dealership Rating
Employee Rating

New 2019 Ioniq Jordon was awesome to work with. Would definitely recommend to anyone looking for an automobile. Easy and quick, clean dealership and no pressure, t More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordon Mansky

Mar 22, 2019

Larry H. Miller Hyundai Peoria responded

Hello, thank you for taking the time to review our dealership. We appreciate your kind compliments. Please be sure to let us know if you need anything else moving forward. Have a great day! - Rick Trinkl, General Manager

March 19, 2019

Dealership Rating
Employee Rating

Making dreams come true Alex listened attentively and not only went above and beyond to help me finding a solution, but the car fits my needs perfectly for the various memori More

by Prestolady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Tolentino

Mar 20, 2019

Larry H. Miller Hyundai Peoria responded

Hello, I am thrilled to hear that you are satisfied with our dealership. Our dedicated staff was happy to assist you in your search for the perfect car. Please be sure to reach out if you need anything else moving forward. Have a great day and enjoy your new ride! - Rick Trinkl, General Manager

March 15, 2019

Dealership Rating
Employee Rating

Excellent Experience Purchased a 2019 Elantra from Zac Buchanan. He gave me all the info and ecplanations I needed in a friendly and easy to understand way. Superior custo More

by Jodi D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Mauer, Dshon Warren , Zac Buchanan, Rick Trinkl

Mar 18, 2019

Larry H. Miller Hyundai Peoria responded

Thank you for letting us assist you in your recent purchase! Please let us know if you need anything else down the road. Have a great day! - Rick Trinkl, General Manager

March 04, 2019

Dealership Rating
Employee Rating

Ripped Off I would give this dealership a 0 if possible. This was the single most awful experience I have ever had with a company. They use deception to make a s More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: JT Hemstreet, Billy Phister, Robert Smith, Rick Trinkl

May 22, 2024

Larry H. Miller Hyundai Peoria responded

I am deeply sorry to hear about the unacceptable experience you had with our dealership. I want to start by acknowledging that what happened was wrong and unacceptable. We understand that we failed to meet your expectations and caused you significant frustration and financial loss. I want to assure you that we are taking immediate action to address this issue. We are conducting a thorough review of your case and speaking with the individuals involved to ensure that they understand the importance of transparency and honesty in their interactions with customers. We are also reviewing our processes to ensure that we are providing the best possible experience for our customers. Regarding the specific issues you raised, I want to apologize for the following: The deception and lack of transparency in our sales process The excessive fees and charges added to your loan The failure to honor your request for certain add-ons and features The failure to notify you of the inspection results and the subsequent damage fees The lack of follow-through on our promises to resolve these issues I want to assure you that we will do everything in our power to make things right. We will be working with you to resolve the issues you have raised and provide a fair and reasonable outcome. We will also be reviewing our sales practices to ensure that we are providing the best possible experience for our customers. I understand that trust has been broken, and I want to assure you that we will do everything in our power to regain your trust. We value your business and appreciate your loyalty. If you would like to discuss this further or have any other concerns, please don't hesitate to reach out. I would be happy to speak with you personally and ensure that we make things right. Thank you for sharing your experience with us. We are committed to making things right and providing the best possible experience for our customers. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

February 19, 2019

Dealership Rating
Employee Rating

Thank you Love my new Hyundai. Great price, and took care of some not so minor issues with the car. Really couldn't be happier with the experence. Zac was aweso More

by Pinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett , Zac Buchanan

Feb 19, 2019

Larry H. Miller Hyundai Peoria responded

I am thrilled to hear that you enjoyed your visit. I will be sure to let Zac know that he did a great job. Now get out there and enjoy the open road! - Rick Trinkl, General Manager

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