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Jean Martin
151 Reviews
Introducing Jean Martin, our Service Advisor who enjoys a unique level of customer loyalty that's almost legendary. With a knack for creating connections that run as deep as a Subaru's reliability, Jean is your trusted companion in maintaining and caring for your vehicle. She's not just managing service; she's cultivating a community of satisfied customers who value her expertise. Jean's dedication to providing exceptional service is as steadfast as the brand's reputation for dependability. When she's not assisting customers, you might catch her sharing stories and laughter with longtime clients or engaging in discussions about cars, showcasing that her rapport with customers extends beyond the service desk. With Jean overseeing your service needs, every interaction becomes a testament to the exceptional care and relationships she fosters as a beloved service advisor.
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151 Reviews of Jean Martin
February 05, 2020
Terry Vanhoten did an excellent job of answering our questions and provided additional information on the 2019 Outback. Excellent job, Terry! We bought the car. questions and provided additional information on the 2019 Outback. Excellent job, Terry! We bought the car. More
by sengkeokou
Other Employees Tagged: Tamon Stanley, Terry VanHoten
January 24, 2020
I was treated with respect and every attempt was made to meet my request. The sales agent, Chris, was knowledgeable, friendly and welcoming. I’ve purchased several cars during my lifetime but the effort put meet my request. The sales agent, Chris, was knowledgeable, friendly and welcoming. I’ve purchased several cars during my lifetime but the effort put forth by Chris to fully instruct me as to the car, it’s features and services. I relaxed environment More
by Maube
Other Employees Tagged: Jonathan Frisby , Christopher Wright
January 20, 2020
Warm & Fuzzy I’ve never had a great experience at a car dealer. Until I entered Sport Subaru. I worked with the wonderful Katrina Zachary over the phone who hand I’ve never had a great experience at a car dealer. Until I entered Sport Subaru. I worked with the wonderful Katrina Zachary over the phone who handed me over to Robert Green who answered every single one of my questions without pressuring me growing impatient. I was then handed over to Gil Amir led me through the paperwork painlessly. And finally, I even had to visit the service department due to a small issue and Jean Martin came to the rescue. The whole experience was enjoyable and professional. Thank you all for your help. More
by poorlittlepinkus
Other Employees Tagged: Gil Amir, Katerina Conway, Bob Green
January 18, 2020
Everything done correctly in the estimated time. I like working with Jean because she is always on top of things. When I called and made the appointment with Jean I informed her of everything that needed working with Jean because she is always on top of things. When I called and made the appointment with Jean I informed her of everything that needed to be done and when I arrived she had the paperwork all ready to go with all the info. More
by tele2
January 17, 2020
Excellent Service!!!! I purchased two cars at this dealer and they are amazing. From the sales person, supervisor, finance, service department, etc. Great experience. Thank you for your service. and they are amazing. From the sales person, supervisor, finance, service department, etc. Great experience. Thank you for your service. More
by Cat1775
Other Employees Tagged: Jonathan Frisby, Robert Duran , Nelson Mateo, Ted Pappas
January 07, 2020
Nelson is an excellent salesman! He constantly went above and beyond to make my buying experience a positive one. Although he was listed as Salesman 2, he saw to all my purchasing needs. He took me on my tes and beyond to make my buying experience a positive one. Although he was listed as Salesman 2, he saw to all my purchasing needs. He took me on my test drive, answered all my questions, had a thorough knowledge of the features and functions of the vehicle and stayed until almost 11 pm to help complete my purchase. More
by claire925
Other Employees Tagged: James Menzies, Jonathan Frisby, Edwin Cotto , Nelson Mateo
November 27, 2019
No Other Place to Shop Subbies This is my 2nd Subaru from DMS. Trevor has been my salesman, Jon my finance guy, and Jean my service advisor. The trifecta! Not nicer and more hone This is my 2nd Subaru from DMS. Trevor has been my salesman, Jon my finance guy, and Jean my service advisor. The trifecta! Not nicer and more honest people anywhere. I don’t plan on buying another one anytime soon but if I do I hope they’re still there. More
by AFrashier
Other Employees Tagged: Jonathan Frisby , Trevor Jeffery
November 22, 2019
I Take My Two Subaru's to Sport Subaru Since I bought my 2006 Legacy GT Turbo wagon new in late 2005, I've had it serviced exclusively by Sport Subaru. It now has over 178,000 miles on it, Since I bought my 2006 Legacy GT Turbo wagon new in late 2005, I've had it serviced exclusively by Sport Subaru. It now has over 178,000 miles on it, and I still love the way it looks in a parking lot (or in my driveway). It's a rare example of sleek Subaru styling. And it runs strong! The Service techs and the mechanics have taken good care of it. I'm so pleased with the Service and Subaru brand that I just bought a 2020 Subaru WRX. I look forward to many years with it, also. More
by SCBRU
Other Employees Tagged: Chris Williams
November 22, 2019
Excellent Team Environment and Customer Care Subaru has prove itself now twice as providing excellent customer care when called upon. All the Employees should be given recognition for positive at Subaru has prove itself now twice as providing excellent customer care when called upon. All the Employees should be given recognition for positive attitudes and excellent communications skills. I as a customer benefited greatly from both their patience and kindness. They are a prime example of what all Subaru locations should strive to become. More
by EagleEye4242
Other Employees Tagged: Jonathan Frisby, Charles Jackowski, Robert Duran , Martin DeSalterain, Brad Kehler, Tony Nguyen, Ted Pappas, Roger Pereyra, Tamon Stanley
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