Jean Louis
Jean Louis at Acura Of Pembroke Pines

Jean Louis | Page 78

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.9
1,177 Reviews
4.9

1,177 Reviews

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1177 Reviews of Jean Louis

December 30, 2021

Dealership Rating
Employee Rating

I felt the explanation of what needed to be done to my car could have been explained more. I was told I needed a cabin air filter and engine air filter replaced, only to get my summary and find that my tr More

by HondaOwner88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Payment clerk

Jan 13, 2022

Acura Of Pembroke Pines responded

We regret to hear about this experience. We strive to provide five-star care to our customers and are disappointed to see the low rating. We'd like to help resolve these concerns. Please reach out to us at your earliest convenience to improve the situation. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

December 30, 2021

Dealership Rating
Employee Rating

Great service! Treats customers like family. Specially Great service from service advisor Jean M. Louis. More

by jijackpariscot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2022

Acura Of Pembroke Pines responded

Thank you for being a part of the Acura of Pembroke Pines family! We're grateful for your support and look forward to your next visit!

December 30, 2021

Dealership Rating
Employee Rating

This dealership is warm friendly and welcoming especially Jean who has been always so gracious and kind to me. More

by CLAUDINEOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Acura Of Pembroke Pines responded

Claudine, we are so happy to hear that Jean can always take wonderful care of you! Acura of Pembroke Pines is pleased to hear that!

December 29, 2021

Dealership Rating
Employee Rating

The professional staff and their prompt attention to service makes this dealership one of the best. More

by JCTOUSSAINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2022

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We appreciate your kind words and look forward to your next visit!

Jan 03, 2022

JCTOUSSAINT responded

I mean it. You're welcome. Happy new year!

December 25, 2021

Dealership Rating
Employee Rating

Quick and respectful service. Coffee was convenient. Sitting sofas,tables chairs all to accommodate customers. More

by RROWROW4
Customer Service
Recommend Dealer
Yes
Dec 28, 2021

Acura Of Pembroke Pines responded

Thanks so much! We're happy the Acura of Pembroke Pines team could give you five-star care!

December 25, 2021

Dealership Rating
Employee Rating

Always a great experience with the service department. Main reason I bought my last 2 cars there. More

by team0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto

Dec 28, 2021

Acura Of Pembroke Pines responded

The Acura of Pembroke Pines team is thrilled to have your confidence! Thank you for allowing us to be part of your maintenance routine!

December 25, 2021

Dealership Rating
Employee Rating

Great staff, helpful, efficient, knowledgeable, trustworthy. Service team also 5 stars. Free car washes and they won't take a tip. More

by FOOGETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gio

Dec 28, 2021

Acura Of Pembroke Pines responded

We are glad our service team could give you the five-star care you deserve! Thank you for taking the time to leave us your great review! - Acura of Pembroke Pines

December 25, 2021

Dealership Rating
Employee Rating

Satisfied as always. Jean is the most honest person. Approachable and accommodating. He is the best More

by ESMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Acura Of Pembroke Pines responded

We're happy to hear it! Thank you for coming to see Jean and the Acura of Pembroke Pines team!

December 24, 2021

Dealership Rating
Employee Rating

Eric Ng and Jean Louis are very friendly and helpful, provide very professional service , fixing all the problems quick, I am very happy with their team. More

by cheryl wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto, Michael Grasso, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 28, 2021

Acura Of Pembroke Pines responded

Thank you for taking a moment to share your experience with us, Cheryl! Eric and Jean were both more than happy to assist you. We appreciate you choosing Acura of Pembroke Pines!

Dec 24, 2021

cheryl wong responded

Thanks

December 22, 2021

Dealership Rating
Employee Rating

Great experience with service representative and service of vehicle. Center is equipped with professional and friendly staff that see to the satisfaction of their customers. Overall great service. More

by LASHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Duggan

Dec 22, 2021

Acura Of Pembroke Pines responded

Thank you for taking the time to leave a kind review! We hope you have a safe and happy New Year! -Acura of Pembroke Pines

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